I've used the character tool for doing strikethrough, underlying in the past with no issue. I highlight the desired text for the attribute, click on the strikethrough box on the character tool and nothing happens. I've used this numerous times in the past. I've tried adding a new text box and I have the same results. I sent my file to a friend, she had no problem doing it on my file. She sent the file back to me, and the strikethrough shows, but on her file I can't unchange it. Makes me think it it is my setup. I tried doing an update to latest version, and still doesn't work. Thinking now to do complete uninstall and reinstall. Any other suggestions. FYI, I'm not a regular user, but know enough to get done what I need done.
We understand that encountering technical issues can be frustrating. Would you mind trying to reset Illustrator's preferences as described in this article (https://adobe.ly/4c2WMnh) and checking if it helps?
Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders, the location of which is mentioned above.
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