clear cache

[Patricia34196985qs1t]

since I changed my plan I dont have illustrator beta just the regular. It crashes on every project and sins most of the time. how do I clear out cache I heard it could help. My computer Mac M2 15.1

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[sprinklr-integration-user]

Hello @Patricia34196985qs1t,

I'm sorry to hear about your experience. Would you mind sharing more details, like the version of Illustrator installed and if Illustrator behaves this way when working with a particular tool/feature/file, so I can better assist you?

Looking forward to hearing from you.

Anubhav