Client responsibility

[radoslava645]

Hello!

So I am currently writing an information file to let the client know what his responsibilities during the project are. I am planning to include things like - Responding within the agreed-upon time, letting me know of any planned absences, etc.

I would love to read what you think a client's main responsibilities are during a typical logo project.

Thanks!

[Monika Gause]

I would definitely not put it that way.

It's up to you to precisely ask what you need to know.

And then in a nice way - but still precisely - let the client know that the project gets more expensive and might face issues when answers are not given within a reasonable timeframe.

[Myra Ferguson]

I'd recommend a boilerplate contract with an addendum for details where you could add a certain number of rounds of included changes, beyond which could incur an additional fee. As for turn-around time, you could give a requested window for the client response but include that the changes would be made within x days following that input.

[John Mensinger]

My clients' only responsibility is found in the "payment due" clause. All other elements of the project fall on me.

[chrisl41501719]

I understand where you're going with that comment, but the client has the responsibility of getting you the "pieces" you need to do your job. The balance of figuring out what the client wants versus how they communicate it is where the vast majority of time suck goes.