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Yura Timoshenko
Inspiring
April 13, 2021
Question

Clipboard memory glitch gets worse

  • April 13, 2021
  • 3 replies
  • 336 views

Greetings!

I keep posting posting about my weird Illustrator glitch that gets no solution! Last time I was advised to reinstall Illustrator and to delete preferences. I did that and it made things worse! If before I had this glitch with text only, now I get it even with simple shapes, if I try to select more than one shape at once I immediately get a pageful of gibberish pasted in front, so it is very difficult to work now ( Here is how it looks 

I have  - everything is updated daily, Adobe Creative cloud subscription. All other software works fine, but Illustrator for about a year now occasionally had this text glitch, when I could not select 2 text blocks without having garble pasted in work area... My hope vanishes, but maybe Jesus or kind people at Adobe will hear my pain...

This topic has been closed for replies.

3 replies

Mohammad.Harb
Community Expert
Community Expert
September 16, 2021

When was the last time you restarted you imac ? 

i would suggest, uninstall AI, close all other apps, restart Your imac, reinstall Ai. 

If that does not work, try turning off ( GPU preview) by pressing Cmd + E

Anshul_Saini
Community Manager
Community Manager
September 16, 2021

Hi there,

 

We are sorry to hear about the trouble you are facing. It is not typical behavior by the application. I would request you to share a few more details like:

  • The exact version of macOS and Illustrator is installed on your Mac currently.
  • Is the issue related to a specific document?
  • Could you please share a sample document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • Do you recall when did this start happening? Were there any changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed at that time.
  • Are you using any clipboard tools?

 

Also, you may try the following suggestions:

 

I will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

Yura Timoshenko
Inspiring
September 16, 2021

No solution still (

With the bestestest wishes! )