Clipping mask releasing issue

[Mary5C53]

My clipping masks release when I open a 2021 version in 2022 version. How do I fix this?

[Monika Gause · Accepted solution]

You could try and reset the preferences. This will erase your settings.

https://helpx.adobe.com/illustrator/using/setting-preferences.html

If you do it via renaming the preferences folder, you can revert it if it doesn't help.

[Anubhav Majumder]

Hello @Mary5C53,

Sorry to hear about this experience. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try running Illustrator under the root user account (macOS) or a different administrator account (Windows) and check if it helps.

Looking forward to your response.

Thanks,

Anubhav