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Color Bar Not Reading

New Here ,
Nov 04, 2022 Nov 04, 2022

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Hi everyone! I'm having trouble with my color bar on Illustrator. Whenever I use the dropper to look at a color it doesn't read anything. I'm very confused because it was working completely fine yesterday and I rebooted Illustrator and my laptop twice and it didn't seem to fix the issue. Here are some screenshots of how it is not reading and my settings. 

Screen Shot 2022-11-04 at 2.44.52 PM.png

Screen Shot 2022-11-04 at 2.46.29 PM.png

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Adobe Employee ,
Nov 04, 2022 Nov 04, 2022

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Hello @Daniela26967517ndji,

 

Sorry to hear about this experience. I assume you are using a computer running macOS. Would you mind trying the following steps and checking if it helps:

 

 

Looking forward to your response.

 

Thanks,

Anubhav

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Community Expert ,
Nov 04, 2022 Nov 04, 2022

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LATEST

First thing to try is check the top checkbox to select Appearances.

If that doesn't work - your interface looks like a Mac.

If so, go to Apple System preferences/Security and Privacy/Screen Recording.

Add Illustrator to the list and relaunch AI.

Adobe Community Expert/Adobe Certified Instructor>Kevin Stohlmeyer<br />Adobe Community Expert/Adobe Certified Instructor

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