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Colors change when copying to other file, or exporting as image

Forum|Forum|3 years ago
April 28, 2022
7 replies
5553 views

Hello all, ive been trying to figure this out for hours and couldnt find any solution.

I downloaded an ai. artwork file and wanted to crop that and use it on a second file im editing.

When I copy from the downloaded file to the second file, after I paste, the colors are totally different.

Even if I go to the artwork file and export as PNG or JPEG - when I try to paste that on the second file, colors are still changed.

Is there any solution to that?

please help 😞

thank you.

Import and export

Correct answer Monika Gause

Most probably different color profiles used and color settings set up inappropriately.

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tampit.ro

Participating Frequently

i think the solution is between, you got any error while you opened the ai file? i saw this with photoshop right now trying same files with only save between but there was a message when i opened the original file saying the document contains some unknown data which will be discarded. I did it again with a new photoshop and no error and colors looks fine.

Harshika Verma

Community Manager

Awesome. Thank you for sharing the solution. This might help our customers experiencing the issue.

Thanks,

Harshika

S

Scovel

Participant

Adobe AI has a MAJOR issue that they seem to be ignoring. Newer versions of AI no longer maintain colors, if you copy and paste or export and load into a new file the colors do indeed change. SAME COLOR PROFILES, SAME COLOR MODES. The actual color values are altered by AI without the users permissions. This has been an issue for about a year now and its REDICULOUS. Its as the data is loaded with new hue and then values are updated to that new hue. When you're working with a file that has 100 plus colors it makes this software absolutely unusable. Until this issue is fixed, adobe illustrator is no longer a professional solution for color matching.

Anubhav M

Community Manager

Hello @aarons34491735,

I'm sorry to hear you're having similar trouble with Illustrator. Could you share more details, like the version of the OS/Illustrator installed, if this happens with all files, and a small screen recording of your exact workflow and the problem, so I can check this with the team?

Looking forward to hearing from you.

Anubhav

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Tommy St

Known Participant

I just had an issue where a copied pattern from one document (doc 1) would change color when pasted into a different document (doc 2). Both docs were using CMYK. The issue was that both documents had color swatches that were named exactly the same, but were different colors, i.e. doc 1 had a white swatch named "User Swatch 1" and doc 2 had a purple named "User Swatch 1". When I deleted the swatch from doc 2, the color no longer changed when I pasted the pattern into it.

Trying to replicate this with two new docs I found out that when you try and paste an object that uses a swatch that is named the same as one that's already in the document, it will ask you if you want to merge the swatches. I assume that whoever tried pasting the pattern in the first time just clicked merge, and since that pop up only happens once, every subsequent time I tried pasting it in, it just merged them without asking.

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Pat Kcir

Participant

I have the same problem already a few time with Illustrator on my iPad Pro. The documents settings are exactly the same (CMYK) and still it changes the colors, when I try to copy a logo which I made, from one document to the other. Does anyone know a solution here? It's soooo annoying 😤

Monika Gause

Community Expert

@Pat Kcir schrieb:

I have the same problem already a few time with Illustrator on my iPad Pro. The documents settings are exactly the same (CMYK) and still it changes the colors, when I try to copy a logo which I made, from one document to the other. Does anyone know a solution here? It's soooo annoying 😤

I think it would be better if you post this to the Illustrator on the iPad forum.

Please describe your exact steps in the new thread and post example screenshots.

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grafx

Participating Frequently

I am having this same problem. I downloaded an eps vector from shutterstock and copied and pasted the image into another ai file. Both files are CMYK color mode but vector image's color changes appearance after being copied into another doc. What is going on here?