Skip to main content
Participant
May 30, 2022
Answered

Command C command V not working

  • May 30, 2022
  • 2 replies
  • 1929 views

keyboard shortcuts for copy/paste will not work within ai documents or across one document to another. I have restarted computer, unistalled and reinstalled app, tried the command-option-shift to reset preferences...nothing makes it work. please help. other keyboard shortcuts all work.

thanks.

This topic has been closed for replies.
Correct answer Ton Frederiks

Try closing all other apps to see if some are hijacking the copy paste shortcuts.

2 replies

Participant
March 31, 2024

The same thing is happening with me and it's really annoying!!! what do I do?? 

Monika Gause
Community Expert
Community Expert
March 31, 2024

Here is a probably incomplete list of apps that are known to cause that.

 

  • WebRoot
  • Apple Terminal
  • Word, Excel, Powerpoint
  • »Enable Full Keyboard« in Settings > Accessibility > Keyboard on Mac OS
  • Apple Mail, Outlook
  • Spacebar is used as a shortcut by the system
  • Chrome, Internet Explorer, Safari
  • Wacom Desktop Center, Wacom settings
  • Windows Touch Pad problem
  • LastPass, Bitwarden (password managers)
  • The VPN
  • LangSwitcher app (it needs to be closed and disabled)
  • Notes
Anubhav M
Community Manager
Community Manager
April 5, 2024

Hello @elaa36434328vx3b,

We understand that encountering technical issues can be frustrating. I hope the suggestions Monika shared helped resolve the problem. If not, kindly try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
May 30, 2022

Try closing all other apps to see if some are hijacking the copy paste shortcuts.

Participant
May 30, 2022

yeah, it doesn't make any difference. Strange thing is that it works in InDesign, just not in Illustrator )-: