Skip to main content
florflai
Participant
May 17, 2024
Question

Command + S not working

  • May 17, 2024
  • 1 reply
  • 371 views

Hi! I have a strange issue with Photoshop and Illustrator; neither let me save my work with Command + S.
If I go File -> Save it works, but it's not very comfortable and I was wondering if anyone experienced the same. 
My keyboard shortcuts are already seen, they seem to be ok, all in order.
I'm working o a Macbook pro MacOS sonoma 14.1.1

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Community Expert
May 17, 2024

Your preferences could be corrupted. And you might need to reset them.

Before you do that, because it destroys your ettings: reboot the system.

Check if other applications are interfering with your modifier keys.

Anubhav M
Community Manager
Community Manager
May 17, 2024

Hello @florflai,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav

florflai
florflaiAuthor
Participant
May 17, 2024

Thanks both for your help. I ended up just updating macOS to the latest and it worked. Probably just a small bug for that specific OS so thanks, everything is solved 🙂