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Command + S not working

Community Beginner ,
May 16, 2024 May 16, 2024

Hi! I have a strange issue with Photoshop and Illustrator; neither let me save my work with Command + S.
If I go File -> Save it works, but it's not very comfortable and I was wondering if anyone experienced the same. 
My keyboard shortcuts are already seen, they seem to be ok, all in order.
I'm working o a Macbook pro MacOS sonoma 14.1.1

TOPICS
Bug , Performance , Tools
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Adobe
Community Expert ,
May 17, 2024 May 17, 2024

Your preferences could be corrupted. And you might need to reset them.

Before you do that, because it destroys your ettings: reboot the system.

Check if other applications are interfering with your modifier keys.

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Adobe Employee ,
May 17, 2024 May 17, 2024

Hello @florflai,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Beginner ,
May 17, 2024 May 17, 2024
LATEST

Thanks both for your help. I ended up just updating macOS to the latest and it worked. Probably just a small bug for that specific OS so thanks, everything is solved 🙂

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