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Participant
August 24, 2017
Question

¿Como desinstalo Adobe Illustrator CC 2017?

  • August 24, 2017
  • 2 replies
  • 739 views

Para desinstalar el programa me pide verificar un correo electronico pero olvide la contraseña de la cuenta y no puedo acceder al mismo. Hay forma de desinstalarlo de otra manera?

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    2 replies

    Srishti Bali
    Community Manager
    Community Manager
    August 31, 2017

    Hi florenciam,

    As per your query, you are trying to uninstall Illustrator, however, it's asking for login information.

    To reset password please click here: Learn how to change, reset, or update your Adobe ID password

    After the password is reset you may uninstall application by creative cloud, for details click here:  Uninstall or remove Creative Cloud apps

    In case you need any further help please reply on the same discussion.

    Regards
    Srishti

    Jacob Bugge
    Community Expert
    Community Expert
    August 24, 2017

    Florencia,

    This may be one for this specialized forum (where you may be able find the answer from previous threads),

    http://forums.adobe.com/community/download_install_setup

    or for a chat (just click the Still need help button straight away),

    http://helpx.adobe.com/x-productkb/global/service-ccm.html

    or for Adobe phone Support,

    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html