Compatible GPU not available v29.3

[shahriare29742034]

Currently, I'm using the latest Illustrator version 29.3. When I installed this version, my GPU was working fine, but after restarting Illustrator, the GPU is no longer detected, showing that a compatible GPU is unavailable. I have tried many ways to fix this, but I can't solve it. But my latest Photoshop version still works well and recognizes the GPU. 

MY OS: Windows 11 Latest Update 

CPU: i5 13500

GPU: Intel Arc A750 8GB 

[se_2701]

same here, how to fix that please help "( 

[cyberjaggi]

Same here, after updating Illustrator to version 29.3, it's not detecting my Intel ARC A770 GPU. Photoshop works fine.

[cyberjaggi · Accepted solution]

Hi, I had a chat with Adobe support. They tried many solutions but the issue is still there. Only one workaround they suggested for the time being that the Illustrator must be run as an 'ADMINISTRATOR'. And it's working for me. Hope they find the bug and release an update soon.

[se_2701]

Thanks @cyberjaggi after run as an 'ADMINISTRATOR' it's works again 🙂 

[cyberjaggi]

Glad it is working for you too. Hope we will get a permanent solution to it soon from Adobe 🙂

[PaulPardy]

I have the same problem and i talked with adobe suport many times. They fixed the problem but this comeback again. Somethimes works and the fail again. Somethimes i need to restart my computer more than 3 times and launch illustrator to see if this works and sometimes works.

[cyberjaggi]

Hi @PaulPardy have you tried to run Illustrator as an ADMINISTRATOR? Mine is working till now without any issues.