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cindys22
Participant
August 4, 2020
Resuelto

Completely white or checkerboard screen after update

  • August 4, 2020
  • 2 respuestas
  • 865 visualizaciones

Hi, was wondering if someone could help me with the issue of the background screen. I know how to remove the green guide layer and the overprint preview, pixel preview, and trim view are all off. I can't seem to find out how to get the regular gray background back and save all these settings moving forward.

Este tema ha sido cerrado para respuestas.
Mejor respuesta de Doug A Roberts

The simplest way is to use any document profile other than the film & video preset. It has all these settings on and every other profile has them off.

2 respuestas

Doug A Roberts
Community Expert
Community Expert
August 4, 2020

The simplest way is to use any document profile other than the film & video preset. It has all these settings on and every other profile has them off.

pixxxelschubser
Community Expert
Community Expert
August 4, 2020

This based on "Film and Video preset".

Use another preset and you'll get your white background.

 

If you want remove the green guides etc.: