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M
Miller Studio
Known Participant
November 11, 2016
Question

Constrain Angle not working in Illustrator 2017

  • November 11, 2016
  • 17 replies
  • 9436 views

Mac OS: 10.11.6

Adobe Illustrator: 21.0.0., 2017

I work in isometric perspective a lot. In doing so I am constantly changing my restraining angle from 0°, to 30°, and 60°. I've noticed in Adobe Illustrator version 21.0.0., 2017, that after changing my restraining angles, the application does not respond to the change accordingly. Holding the shift key, and moving an object, will not constrain the movement to the specified angle. This causes me to have to quit the app, then relaunch. Very frustrating. I have quit the app. Purged caches. Check disk permissions. Restarted. Problem still persists. It seems to work initially, then fails.

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    17 replies

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    tai chi design
    tai chi design
    Participant
    March 16, 2017

    I have this problem too. I have to turn off smart guide to make it work.

    S
    StudioSayers
    Participating Frequently
    February 9, 2017

    Just curious guys...I've never downgraded. Do you access cc2015 from Creative Cloud or did you still have it installed? Thx

    S
    StudioSayers
    Participating Frequently
    February 8, 2017

    I'm experiencing this as well. Made the mistake of upgrading AI in mid-project and now I can't use shift to constrain angles. Such a headache.

    M
    Matthew Jennings
    Participating Frequently
    February 8, 2017

    I wen tback to Illustrator cc 2015 which sorted it, not the best solution but at least i can work again

    matt

    dclevela3130w7
    dclevela3130w7
    Known Participant
    February 8, 2017

    I went back to 2015 as well. Sad since we PAY for upgrades.

      C
      craigh86343398
      Participant
      December 20, 2016

      This has GOT to be at the top of the bug fix list. I use this and have been using it nearly every day since Illustrator 88. PLEASE FIX THIS!

        M
        Matthew Jennings
        Participating Frequently
        February 8, 2017

        did anyone solve this, I have same problem.

        I have quit font explorer and iKeys - still no joy

        M
        Miller StudioAuthor
        Known Participant
        November 22, 2016

        I have found one work around within Illustrator, without having to quit Illustrator. I set my keyboard increment in general preferences to a larger amount, set my constrain angle, and then use the directional arrows on the keyboard to move selected items. As I get closer to the desired position, I reduce the amount of the keyboard increment. At least using the directional keys is still working.

        D
        David M James
        Participant
        November 22, 2016

        Yes, I have used this method too.  However, if I want to copy something and keep the copy in line with the original it was easy to hold down the Alt and Shift keys and drag the item in the required direction.  This no longer works unless you want to use the constrain angle you are stuck with.  Maybe someone from Adobe can come up with a solution.

        ericad2568747
        ericad2568747
        Participant
        December 2, 2016

        Yes, seriously ADOBE.... FIX THIS! I have to work in Isometric, how can I constrain while dragging if you're constarint system sucks and doesn't work anymore!


        Me too! Very frustrating and annoying. Can't do my work properly!!!!

          D
          David M James
          Participant
          November 22, 2016

          I have just upgraded to the latest apps (2017) am having the same problem.  Only by closing down Illustrator and restarting it can I get the constrain angle that I have set in the preferences box.  Not ideal!

          Furthermore, I have tried using Smart Guides set to 30° angles but this does not seem to work either.

          Changing the constrain angle in the preferences box does, however, change the angle of the grid (if shown).

          This is so frustrating as it worked perfectly well before the upgrade.

          C
          crowery
          Participant
          November 13, 2016

          Have heard other people experiencing this issue on prior versions. A lot of the time it seems to be third party apps that break the functionality.

          Try:

          InDesign CC Shift Key not working  (turning off virus scanners)

          Illustrator CS5 OSX 10.6.7 - Shift key not working properly.  (third party apps like font explorer pro)

          M
          Miller StudioAuthor
          Known Participant
          November 14, 2016

          I'll try a test in deactivating "Suitcase Fusion" my font management software, and see what happens. Thanks for your advice.

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