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Continous crash using Objects on path in Adobe Illustrator, Version 29.7.1

New Here ,
Sep 02, 2025 Sep 02, 2025

Hallo everybody, does anybody know why Adobe Illustrator is crashing, everytime I am using objects on path? I am working with an iMac, Illustrator version 29.7.1, Mac OS. Ventura 13.7.8.

It worked in older Version of Illustrator..

Thanks in advance, K.

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Adobe
Adobe Employee ,
Sep 02, 2025 Sep 02, 2025

Hey @Smillas,

I totally get how annoying those mid-work crashes can be. Would you mind giving the steps in this article (https://adobe.ly/3JF5pw5) a shot to see if they help?

Also, if you could send in a crash report using your Adobe email and drop the report ID here, that’d help us track it faster. The steps are at (https://adobe.ly/47XQjM1).

Anubhav

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New Here ,
Sep 02, 2025 Sep 02, 2025
Hallo and thank you very, very much.

Now it works 😃

Have a nice day.

 

Best Smillas




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Community Beginner ,
Sep 02, 2025 Sep 02, 2025

Having the same issue - here is my Prob report

 

 

<Logs converted to .txt by MOD>

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Adobe Employee ,
Sep 04, 2025 Sep 04, 2025
LATEST

Hi @coloroncolor,

 

Thanks for sharing the crash log. I'd suggest following the steps in this article to reset preferences and test in safe mode: https://adobe.ly/4ndmcoh. If the crash still happens, please submit a crash report using your Adobe ID and share the email address via DM, so I can check the logs: https://adobe.ly/47XQjM1.

 

Looking forward to your update.

Abhishek

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