Control Panel cut off when docked to top or bottom

[platedup]

For a few months now, my control panel has been cut off when I have it docked to the top or the bottom of the screen:

In the image above it is docked to the top.  You can see slivers of it and I can left-click the drop down menu on the right that lets me choose what shows in the control panel.  It looks almost as if it is behind another window, but I can't figure out how to fix it. 

In this image it is docked to the bottom - and we can still see only slivers of the control panel.  If I pull it out so it is not docked to either the top or bottom, I'm able to see the whole control panel:

I've been making this work for a few months now and it's getting annoying having it floating above my artboard.  I've tried uninstalling AI and then reinstalling and it didn't fix the problem.  Any suggestions on what else I can try?  It doesn't seem like anyone else is having this problem.

[barbara_a]

I can't replicate the problem. Have you tried resetting the workspace?

[platedup]

Yes I have tried resetting the workspace with no change.  And every workspace option still has the hidden control panel.

[barbara_a]

Hmm. Since I can't replicate it, I can only suggest general troubleshooting techniques.

Try unchecking or checking "Enagle Narrow Oprions Bar.

You could try resetting preferences (those may or may not have been reset when you uninstalled/reinstalled). https://www.google.com/search?q=reset+preferences+photoshop&oq=reset+preferences&aqs=chrome.1.69i57j...

https://www.google.com/search?q=reset+preferences+photoshop&oq=reset+preferences&aqs=chrome.1.69i57j...

You could try the cleaner tool. Do not uninstall Photoshop first, let the cleaner tool do it.

Use the Creative Cloud Cleaner Tool to solve installation problems

[Joe Chu]

you can try it to type F key to full screen then bottom will show up the panel just close back the dock to bottom will back to the top position.

[Om Nath Jha]

Hi platedup,

I would suggest you to change the resolution of your screen and check. It seems your screen resolution is not allowing the panels to show up. You can do it within the display settings. Do share the result.

Regards,

Om

[platedup]

Thanks for your suggestion - I tried changing the screen resolution but it didn't fix the problem. 

--Andy

[Om Nath Jha]

Thanks for the confirmation Andy. Did you try resetting the Illustrator preferences? If not, please do and then check. Please see this link for details: How to set preferences in Illustrator

Regards,

Om

[Fine Art P]

Are you using multiple monitors? I find when I have two monitors with differing resolution, Indesign assumes it has the same resolution on all as on the primary, leading things to be cut off.

[Psychonana · Accepted solution]

I was having the same issue with Illustrator 2023 while using multiple monitors. The solution for me was in Illustrator > Settings > User Interface > UI Scaling. Setting it to "smallest" brought the app's screen layout back into conformity. 

[timothyj6767]

if you reset the preferences and the UI setting set to smallest you cant see anything if you wear glasses. and the icons are terribly small

[Monika Gause]

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@timothyj6767  schrieb:

if you reset the preferences and the UI setting set to smallest you cant see anything if you wear glasses. and the icons are terribly small

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Do you perhaps have huge monitors and also some scaling in the operating system turned on?

Anyway: if the icons are still too small even with the scaling options in the UI settings, please make a feature request in https://illustrator.uservoice.com

That's where the engineers are reading.

[timothyj6767]

I have 2 Proart 27" monitors set at 2560x1440

[Anubhav M]

Hello @timothyj6767,

Thanks for sharing the details and sorry for the delayed response. Would you mind checking if your OS Display Settings are 100% for scaling (Windows / macOS)? If so, try changing the value to 125% or more and then relaunch Illustrator to check if it helps.

Looking forward to hearing from you.

Thanks,

Anubhav