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Copy and Paste Bug

Community Beginner ,
Aug 17, 2022 Aug 17, 2022

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Suddenly I cannot copy and paste from Illustrator to other apps (including Photoshop).

Pasting as a smart object in photoshop results in an empty smart object.

The clipboard is empty.

I tried with some squares and shapes and it works, but with more complex stuff it doesn't (and with stuff I used to copy & paste without issues before).

 

I tried emptying cache, deleting preferences, uninstalling and installing Illustrator again and still not working.

I even rolled back to the previous version without any luck.

 

I'm currently running 26.4.1 on my M1 Macbook Pro

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correct answers 1 Correct answer

Community Beginner , Aug 17, 2022 Aug 17, 2022

Ok, I found a solution.

 

Selecting all the artboards, copy & paste on a new document solves the issue. It appear to be the .ai file(s) damaged (plural since they were more than one with the same problem).

Now it works.
Really strange behavior

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Adobe Employee ,
Aug 17, 2022 Aug 17, 2022

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Hello @Leo Hans,

 

Sorry to hear about this experience. Kindly confirm if the issue persists with other files. Also, does pasting as Layers help resolve the problem?

 

Looking forward to your response.

 

Thanks,

Anubhav 

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Community Beginner ,
Aug 17, 2022 Aug 17, 2022

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Hi. Not at all. Just started today.
It appears to be happening with the files I've have been working today. But even then, objects that were created before in the same file are able to copy and paste without issues.

 

This is really unfortunate while working

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Community Beginner ,
Aug 17, 2022 Aug 17, 2022

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Ok, I found a solution.

 

Selecting all the artboards, copy & paste on a new document solves the issue. It appear to be the .ai file(s) damaged (plural since they were more than one with the same problem).

Now it works.
Really strange behavior

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Community Expert ,
Aug 17, 2022 Aug 17, 2022

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Do you have anything installed in the system that "enhances" the clipboard?

 

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Community Beginner ,
Aug 17, 2022 Aug 17, 2022

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Yes, Unclutter. But no. that's not the issue for two reasons:
1) It hasn't been updated, so nothing changed.

2) I've already tried closing Unclutter just in case.

BTW googleing about this it appears to be not the first time Illustrator got this kind of behaviour.

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