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14

Copy & Paste not always working - randomly

Explorer ,
Mar 03, 2019 Mar 03, 2019

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Hi all,

This is a very frustrating bug - around 50% of the times copy & paste won't work. I select an object, press ctrl+C, and then pressing ctrl+V produces nothing as if the clipboard is empty.

I cannot reproduce it as it seems random, sometimes it will copy & paste, sometimes it won't.

This makes working with Illustrator extremely hard.

Might be worth mentioning that copy-pasting from Illustrator into Photoshop resembles the same buggy behavior - it will randomly work or not.

Please advise on how to resolve this.

Cheers

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correct answers 5 Correct answers

Community Expert , Mar 03, 2019 Mar 03, 2019

Have you tried deleting Preference?

How to set preferences in Illustrator

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Community Expert , May 27, 2020 May 27, 2020

Is any clipboard enhancing app installed?

Can you try if turning off the SVG option in Preferences > File Handling and Clipboard helps?

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Community Beginner , Jul 27, 2020 Jul 27, 2020

wah... thank you sooo much!!! after all the methods I've tried, finally this "turning off the SVG option in Preferences" method can solve my "copy-paste Lag/Bug" problem in my Adobe Illustrator.

thankyu very much!

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New Here , Dec 25, 2022 Dec 25, 2022

Hi! I have the answer.

I am lucky that in my case I use copy paste a lot for drawing everyday so I know exactly when that weird behavior happen.

I uninstall this 3 program to fix the issue,
- chrome remote desktop
- mouse pointer highlighter
- anyViewer

*I installed those program to setup my tablet as secondary monitor, but it doesnt feel good anyway.

Once I uninstalled all of them and restart my Illustrator all working fine. I still don't know what the culprit is, but for my case it must be in one of

...

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Community Beginner , Mar 10, 2023 Mar 10, 2023

Here is an update of my issue of copy and paste in Illustrator.
Have switched keyboard, Now using Logitech keyboard and mouse on the same wireless usb dongle.

 

I must say, problem is gone.

So maybe this issue also can be caused by keyboard set up..

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correct answers 1 Pinned Reply

Adobe Employee , Jan 27, 2023 Jan 27, 2023

Hi @ivobachkov,

 

We are sorry to hear about your experience. Would you mind updating the app to v27.2, released recently, and see if that helps?

 

This generally happens due to third-party application interfering with keyboard shortcuts when working on Illustrator.

Would you mind booting into safe mode (Mac/ Windows) and launching Illustrator to check whether the same behavior is happening?

 

Also, would you mind confirming the exact version of your Illustrator & OS installed on your machine?

 

...

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Community Expert ,
Mar 03, 2019 Mar 03, 2019

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Which version and which system is this?

Is only the shortcut not working?

Do you have any clipboard enhancement installed in your system?

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Explorer ,
Mar 03, 2019 Mar 03, 2019

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Illustrator version: CC 23.0.1 (64-bit)

OS: Windows 7

It's mainly the keyboard shortcut, as the copy-paste flyout menu seem to work with much better statistics (although occasionally will also perform with the same bug).

Nope, I have no clipboard enhancements.

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Community Expert ,
Mar 03, 2019 Mar 03, 2019

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Does this problem occur with all Adobe applications or just Illustrator?

Is it just objects? Or does it happen with text as well?

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Explorer ,
Mar 03, 2019 Mar 03, 2019

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Only with Illustrator. With Photoshop I have no such problems.

I just checked, it doesn't happen to text, Only to objects.

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Community Expert ,
Mar 03, 2019 Mar 03, 2019

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Do you have a different keyboard you can try?

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Explorer ,
Mar 03, 2019 Mar 03, 2019

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I don't have another keyboard, but I assume this might not be the issue, since copy-paste keyboard shortcuts work perfectly in other programs.

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Community Expert ,
Mar 03, 2019 Mar 03, 2019

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Have you tried deleting Preference?

How to set preferences in Illustrator

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Community Beginner ,
May 24, 2019 May 24, 2019

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Hi all,

We are having the same copy and paste issue on 5 systems (PC and Mac's). We have tried deleting the preferences, uninstalling and re-installing Illustrator 23.0.3 (64bit). We currently are using the couple of work arounds that other people have mentioned. eg. duplicate the object or drag n drop the object you want copied from a separate document.

Does anyone know if its been fixed?

Thanks

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Community Expert ,
May 26, 2019 May 26, 2019

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Evilspam  schrieb

Hi all,

We are having the same copy and paste issue on 5 systems (PC and Mac's). We have tried deleting the preferences, uninstalling and re-installing Illustrator 23.0.3 (64bit). We currently are using the couple of work arounds that other people have mentioned. eg. duplicate the object or drag n drop the object you want copied from a separate document.

Does anyone know if its been fixed?

Thanks

Are these old files or new ones?

Do you have any clipboard enhancements installed in the system?

Which other applications are running?

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Community Beginner ,
May 28, 2019 May 28, 2019

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Hi Monika,

No clipboard enhancements and the clipboard works with other applications fine. No other apps running other than outlook or Chrome opened.

I've read through various forums about this happening but there seems to be no real fix or no exact reason why it is happening. We have another 5 systems which all work fine so far.

Other things I've tried have been an uninstall, deleting the preference folders as advised on the threads. We've reinstalled a previous version of Illustrator (23.0.2) but also did the same thing. Anyways just seeing if anyone had found a fix.

Thank you

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Community Expert ,
May 28, 2019 May 28, 2019

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Can you try and relaunch the computer, then run only Illustrator.

Browsers are known to interfere with a lot of things.

What exactly are you copying? Does it work with simple rectangles in a new file?

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Community Beginner ,
May 29, 2019 May 29, 2019

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Here is a small video of what is happening. Computer has been restarted and no other programs are open. If anyone sees something I'm doing wrong please throw a brick at me!

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New Here ,
Jun 22, 2020 Jun 22, 2020

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Same issue. Is there any fix for that yet?

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Community Expert ,
Jun 22, 2020 Jun 22, 2020

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"Same issue. Is there any fix for that yet?"

 

Which version, which system?

Is it just the shortcut not working, or also when using the menu?

Is it copy/Paste inside Illustrator or with different applications?

Do you have anything else running besides Illustrator?

There might be processes running in the background that interfere with the clipboard.

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Community Beginner ,
Dec 15, 2022 Dec 15, 2022

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Exactly that. Realy WTF

 

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New Here ,
Dec 15, 2022 Dec 15, 2022

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Install kaspersky trial

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New Here ,
Jun 06, 2019 Jun 06, 2019

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I'm seeing similar behavior in both Photoshop and Illustrator since updating a few weeks ago. I can ctrl+c 5 times (as I do on instinct at this point) and still get whatever I had copied before when I ctrl+v. I've had this happen occasionally in the past, especially with complicated illustrator files, but now it seems to be rampant across the suite.

Windows 10

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Community Beginner ,
Jul 03, 2019 Jul 03, 2019

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Update

As of a few days ago the copy paste function in Illustrator is back and working again. I don't think a new update was released so who knows, just glad its working again.

I did install a few programs since I posted the video, not sure if that fixed it.

Annotation 2019-07-03 082422.jpg

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New Here ,
Jul 24, 2019 Jul 24, 2019

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This is still not working in Premiere - 13.1.3 - random copy paste errors

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Community Expert ,
Jul 24, 2019 Jul 24, 2019

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  schrieb

This is still not working in Premiere - 13.1.3 - random copy paste errors

Please post to the Premiere forum.

Premiere Pro

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New Here ,
Nov 13, 2019 Nov 13, 2019

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This is an Adobe problem, as it also happens with Photoshop 5 and Pagemill (yes two old softwares) - no other software. I have tried  Ctrl C & V and the drop down menu. both no good. It seems to happen after the software has been running a while - maybe idle. I have to close everything and start up again then its OK.

Sometimes when it happns in Photoshop I open PAINT (yes PAINT!) and copy and paste just to get the job done.

I thought there might be a key combo that would fix it,  like when your PC overwrites your text (ctrl Insert or is it just Insert?).
I am surpised Adobe (who are  abunch of s**ts for what they did in Venezuela recen tly!!!) would have addressed this bug. 

BTW: Its amazing how many times I go to sites like this and the so called techies no absolutely nothing.
I get more results from guys on youtube even if the heavy Indian accent is hard to understand.

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New Here ,
Jan 12, 2020 Jan 12, 2020

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Hi, I've had this issue for as far as I can remember, always thought it was either my PC or an aging Win10 install acting up, but I formatted and re-installed win10 as well as Illustrator a few days ago, settings are untouched... The issue is pretty bad...

 

I'll try updating when I have time to do so (I usually don't update software right when an update is available, it's a habit).

 

Edit : Issue still present, I'm now using Illustrator CC 2020 v24.0.2

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New Here ,
Feb 20, 2020 Feb 20, 2020

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I actually can get it to work but I have to use the drop down menus to copy and paste. It's my work around to get the function to work.

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Explorer ,
Apr 02, 2020 Apr 02, 2020

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The issue has been there for years multiple versions, i did a complete new install new windows 10 and new install adobe programms complete new system. Copy/paste randomly does not work in illustrator/photoshop/indesign/premiere/dreamweaver, pressing CTRL C for 5 or 10 times sometimes helps. Its not the keyboard, and i don't want to delete my settings took me days to get everything right.

 

I don't understand that adobe can not respons or solve this, we pay a lot of money to use their programs.

 

It is super annoying when you have a deadline and the program does not do what it is supose to.

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