Copying Excel box and whisker charts into Illustrator

[theodore_5205]

Hello,

For some reason i'm having issues copying excel box and whisker diagrams into illustrator, despite the fact i've done it in the past without issue. I try to copy and paste the graphs, clipping mask - release mask (Alt - Ctrl - 7) (which works still with scatter graphs) but it does not work.

It seems for some reason the box and whisker graphs now paste as images and not graphs, however i don't know how to change this. Any help is appreciated,

Thanks, Theo.

[Anubhav M]

Hello @theodore_5205,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav

[theodore_5205]

I don't have another account to run illustrator on, and both excel and illustrator failed to launch on safe mode.

[Anubhav M]

Hello @theodore_5205,

Thanks for confirming. Could you try closing all other applications, disabling any plugins/clipboard managers (if any), and then retrying the copy from Excel to Illustrator, sharing your observations?

Looking forward to hearing from you.

Thanks,

Anubhav

[theodore_5205]

Hi, this didn't help, i disabled one add-in on excel and closed everything and it still pastes as an image.

[Monika Gause]

Can you show screenshots of that chart type?

Can you export them as PDF from Excel and then open in Illustrator?

[theodore_5205]

I don't see any option to export as anything but a chart template

[Monika Gause]

Thank you.

The PDF option is in Save as.

I have just tried this on Mac OS with Illustrator 28.7 and it didn't paste any pixels. But Excel is different depending on the system.