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Corrupted File asking for Text Import Options

New Here ,
May 10, 2023 May 10, 2023

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Hello, I currently have a project I've been working on for a little while now. Upon opening it up today Illustrator is telling me that I need to choose a text import option. When one is selected a blank artboard comes up. From what I can find online, this is a common issue with corrupt files. What I need to find out now is if there is any way I can repair the file maulally, since Illustrator's "Enable Content Recovery" is not working.

 

 

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Bug , How-to , Performance

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Mentor ,
May 11, 2023 May 11, 2023

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I'm pretty sure this is toast.

You back up daily, right?

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Adobe Employee ,
May 12, 2023 May 12, 2023

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Hello @Landry2374278590gv,

 

We understand that encountering technical issues can be frustrating. Would you mind trying to open the file in Acrobat and resaving it as a PDF to check if it helps?

 

If the issue persists, chances are that the file is corrupted. Would you mind sharing the file here (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...) so we can check it on our end? Although we cannot guarantee a successful recovery, we will try our best to do so.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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