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Dream Walker
Participating Frequently
September 18, 2023
Question

Corrupted file

  • September 18, 2023
  • 1 reply
  • 1087 views

I created an illustrator file. It was working very well but suddenly got corrupted and it's not working and opening properly. Please can anyone help me!

 

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1 reply

Lukas Engqvist
Community Expert
Community Expert
September 18, 2023

Is the file on the cloud or a local drive or on a server? There are some kind of corruption in a read/write critical stage that is unrecoverable, these are more common when working to a network or cloud service, so would reccomend especially with large files to work locally. (And eject USB files correctly)

It may work to reneme the ending as .pdf and open in Acrobat. You will lose some of the editability, but may be able to salvage the appearance.

If it is a cloud document you can restore a previous version (see https://www.lauracoylecreative.com/illustrator-tips/illustrator-cloud-version-history for a nice explanation).

Dream Walker
Participating Frequently
September 18, 2023

It's on local drive

Lukas Engqvist
Community Expert
Community Expert
September 18, 2023

Did you try to rename as pdf and try to open in Acrobat?