crash report adobe illustrator

[Jawad - JA]

Hello guys, please, I want a solution to this problem that I have been facing for a month, and I have not found a solution to it. The Illustrator program does not work, it appears as in the picture

[Ton Frederiks]

Did you try de-install and re-install without keeping preferences?

[Jawad - JA]

Yes, the same problem 

[defaultp3ltuop3esmf]

when i play online Video Game my software Adobe illustrator Crash  .i face some problem face issue in Software.please guide me how to again instaal this software.

[Monika Gause]

Please try: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Srishti Bali · Accepted solution]

Hi there,

Sorry about this trouble. We have recently released an update for Illustrator 2021 (v 25.2.3) which contains some stability fixes. If you are not already on v25.2.3, then we recommend you to update to latest version.

If it still shows the same behavior, please try the suggestions shared in this help article ( https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html ) and let us know how it goes. If you need help following these steps, please take look at my response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24...).

Regards,

Srishti