Crash while working on Illustrator 27.3.1 - macOS Ventura 13.2.1

Hello @JP Mensah,

We understand how frustrating it can be to experience crashes. If you're using a Wacom Tablet, we recommend trying an older version of the driver (6.3.46-2) to see if it resolves the issue. If not, please follow the steps in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and let us know your observations. Also, kindly share the crash report using the steps in this article (https://helpx.adobe.com/illustrator/kb/crash-next-steps.html) and use the same email account as your community account for quick tracking. We appreciate your time and efforts in resolving this issue.

Looking forward to your response.

Thanks,

Anubhav

I tried turning off GPU acceleration and increasing the background save time to 15 minutes (per some outdated youtube videos)

By @JP Mensah

You will not notice what turning off Background save does for you until you do. But then it's too late.

Don't worry, as you use Adobe Illustrator, you will gradually understand it and solve related problems automatically.....

I recently started using Illustrator instead of Photoshop for graphic design and it's been crashing constantly. I have a 2021 Macbook Pro with the M1 Pro chip (16GB RAM, 1TB storage) running Mac OS Ventura 13.2.1. I've had no issues with any other app. Just this one. I tried turning off GPU acceleration and increasing the background save time to 15 minutes (per some outdated youtube videos) but nothing worked. Any tips?

By @JP Mensah

What version of Illustrator are you using? Earlier versions of Illustrator were not able to run natively on computers with the M1 chip and were forced to run through Rosetta. The performance f the program while running through Rosetta was extremely erratic. Make sure that you have one of the latest version of Illustrator (2022 or 2023 should do it).