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J
Jigilo Joe
Participant
March 19, 2022
Question

Creative Cloud/Illustrator install error 207

  • March 19, 2022
  • 1 reply
  • 247 views

Just purchassed an ASUS ZenBook Pro 15, Win11, 32G ram, 1TB ssd etc...  

 

I am trying to install CC after about 50 tries and countless post, I'm asking for help. Everything starts fine but stalls out at 1%. 

 

Ive shut down Microsoft Firewall and added Adobe to the allow list. I uninstalled Mcafe and turned off ESET Security, Ive checked my internet speed and I'm sitting at 300mbps. I tried connecting to the public wifi at my office and used my mobile hotspot with no change. 

 

I have a new toy and really want to use it, please help. PS I called the 1-800 help line and have been on hold for over 2 hours now, not feeling the support. 

This topic has been closed for replies.

1 reply

Mylenium
Mylenium
Legend
March 19, 2022

Long story short: Given the sheer number of useless "security" garbage you seem to have on the system, it's probably time to reset the whole shebang. At the very least you may need to run a netsh -reset to reconfigure your network stuff from scratch after getting rid of ESET, McAfee and whatever else there may be.

 

Mylenium

J
Jigilo JoeAuthor
Participant
March 19, 2022

Mcafee is gone already and ESET Nod32 is my antivirus, I'm not real familiar with netsh so I'm hesitant to reconfigure something I don't understand. Could this be a Win 11 issue? 

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