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Known Participant
June 3, 2024
Pergunta

Creative cloud not showing new updates

  • June 3, 2024
  • 1 resposta
  • 469 Visualizações

Hi All,

My current version of Illy is 28 but should be 28.5

Creative Cloud says Illy is up to date.

How do I fix?

 

Thanks

Mike

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1 Resposta

Ton Frederiks
Community Expert
Community Expert
June 3, 2024

Did you try logging out of the CC app, restart your machine and log in again?

Known Participant
June 3, 2024

Hi Tom,

Sign out is greyed out.  maybe thats a clue?

So I shut down computer without signing out.

After restarting computer i opened CC app and im signed in .

Updates still showing the same.

 

Ton Frederiks
Community Expert
Community Expert
June 3, 2024

There is a Quit Creative Cloud, but restarting should do it.

Maybe this forum can help you better:

https://community.adobe.com/t5/creative-cloud-desktop/ct-p/ct-creative-cloud-desktop?page=1&sort=latest_replies&lang=all&tabid=all