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_AWID_
_AWID_
Inspiring
September 19, 2023
Answered

cropped document in Acrobat but not in Illustrator

  • September 19, 2023
  • 2 replies
  • 1387 views

Hi.

Most of the time I work with PDF and create and modify them in Illustrator. Now we use the server version of callas pdfToolbox to customize the PDF to our needs. It's not that important how it works. The result is important and strange: the PDF is cropped in Acrobat and in the preview, but not in Illustrator! There you can see the whole DIN A4 doc! How can that be?

 

regards

 

view in Illustrator:

 

view in Acrobat/preview/Photoshop:

 

 

This topic has been closed for replies.
Correct answer Ton Frederiks

I suppose the pdfToolbox server modified the PDF part, but cannot change the Illustrator part, which is separate from the PDF part of the file and contains all the data Illustrator needs to edit the file.

2 replies

_AWID_
_AWID_Author
Inspiring
September 19, 2023

OK. Then I have to accept it like that. I was just wondering why this was happening as I had never seen this before. All of my PDF documents looked the same regardless of what I opened them with.

Thanks for the information!

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    September 19, 2023

    Good to hear that helped. It is good to see PDF as a final delivery format and prepare it as such in the authoring application.

      _AWID_
      _AWID_Author
      Inspiring
      September 19, 2023

      in principle yes, but sometimes one need an adjustment. So there is a need to keep the Illustrator-part.

      Ton Frederiks
      Community Expert
      Ton FrederiksCommunity Expert
      Community Expert
      September 19, 2023

      Is the file saved with Ilustrator Editing Capabilities?

      Then you will see the Illustrator part of the file.

        _AWID_
        _AWID_Author
        Inspiring
        September 19, 2023

        yes, it was. However, the different display did not occur after the PDF was created with Illustrator, but rather after passing through the pdfToolbox server. I don't know what happened there, I'm not involved yet.

          _AWID_
          _AWID_Author
          Inspiring
          September 19, 2023

          I suppose the pdfToolbox server modified the PDF part, but cannot change the Illustrator part, which is separate from the PDF part of the file and contains all the data Illustrator needs to edit the file.


          Can I edit these parts manually, or take a view on them? Is it in XML?

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