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cs5 crashes on launch

mrhuntley
New Here ,
May 26, 2010 May 26, 2010

I just installed cs5 and every time it loads it crashes on launch. Illustrator and inDesign are doing the same thing but photoshop works normally. I removed them and then installed it again without any luck. I am not really sure how to fix this and was unable to find any useful information. If anyone has any ideas it would be great.

mac specs are

mac pro

snow leopard

duel-core intel xeon

2.66ghz

2 processors with a total of 4 cores.

4 gig of ram.

Checked the min specs and as far as I can see it should be fine.

Thanks in advance.

Mark.

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Adobe

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bhatnaga Adobe Employee
Adobe Employee ,
May 26, 2010 May 26, 2010

Hi,

Please post crash logs here ig they are generated. They will help in diagnosing the problem.

Thanks,

-Anirudh

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bhatnaga Adobe Employee
Adobe Employee ,
May 26, 2010 May 26, 2010
In Response To bhatnaga

Also, in the meanwhile, try the following:

1) Create a new admin user and try to launch in it.

If that doesn't help than try this:

1) Uninstall with the option to remove preferences

2) Delete Adobe Illustrator CS5 folder under /Applications if left behind.

3) Install AI again.

-Anirudh

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mrhuntley
New Here ,
May 26, 2010 May 26, 2010
In Response To bhatnaga

Yeh it would have made sense to post this originally. thanks for the reply.

Process:         Adobe Illustrator [1512]
Path:            /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         399 (15.0.0)
Code Type:       X86 (Native)
Parent Process:  launchd [110]

Date/Time:       2010-05-26 09:34:21.537 +0100
OS Version:      Mac OS X 10.6.3 (10D573)
Report Version:  6
Sleep/Wake UUID: 075136DF-5451-44CB-A3B1-B56037139A15

Interval Since Last Report:          16705 sec
Crashes Since Last Report:           10
Per-App Interval Since Last Report:  38 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      10F3CAA8-0420-4326-8277-70ECCFAD1B67

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000001e4fe003
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   AdobeCoolType                     0x01de7089 CTCleanup + 17877
1   AdobeCoolType                     0x01de7592 CTCleanup + 19166
2   AdobeCoolType                     0x01ef1146 CTCleanup + 1107602
3   AdobeCoolType                     0x01e378ef CTCleanup + 347707
4   AdobeCoolType                     0x01d8d80c 0x1d84000 + 38924
5   AdobeCoolType                     0x01e9b9fb CTCleanup + 757575
6   AdobeCoolType                     0x01e42c8e CTCleanup + 393690
7   AdobeCoolType                     0x01e426c3 CTCleanup + 392207
8   AdobeCoolType                     0x01de24e1 CTGetVersion + 17347
9   AdobeCoolType                     0x01de2a48 CTInit + 66
10  com.adobe.illustrator             0x006bde7c AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3679444
11  com.adobe.illustrator             0x005b0d2f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2577287
12  com.adobe.illustrator             0x005b6b18 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2601328
13  com.adobe.illustrator             0x005aba7b AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2556115
14  com.adobe.illustrator             0x005abbab AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2556419
15  com.adobe.illustrator             0x001b5090 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1673276
16  com.adobe.illustrator             0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
17  com.adobe.illustrator             0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
18  com.adobe.illustrator             0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
19  com.adobe.illustrator             0x001b4861 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671181
20  com.adobe.illustrator             0x001b4a11 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671613
21  com.adobe.illustrator             0x0010af6a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 976662
22  com.adobe.illustrator             0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
23  com.adobe.illustrator             0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
24  com.adobe.illustrator             0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
25  com.adobe.illustrator             0x0010a5cd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974201
26  com.adobe.illustrator             0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
27  com.adobe.illustrator             0x00003346 0x1000 + 9030

Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                 0x90b4fb42 kevent + 10
1   libSystem.B.dylib                 0x90b5025c _dispatch_mgr_invoke + 215
2   libSystem.B.dylib                 0x90b4f719 _dispatch_queue_invoke + 163
3   libSystem.B.dylib                 0x90b4f4be _dispatch_worker_thread2 + 240
4   libSystem.B.dylib                 0x90b4ef41 _pthread_wqthread + 390
5   libSystem.B.dylib                 0x90b4ed86 start_wqthread + 30

Thread 2:
0   libSystem.B.dylib                 0x90b4ebd2 __workq_kernreturn + 10
1   libSystem.B.dylib                 0x90b4f168 _pthread_wqthread + 941
2   libSystem.B.dylib                 0x90b4ed86 start_wqthread + 30

Thread 3:
0   libSystem.B.dylib                 0x90b29342 semaphore_wait_signal_trap + 10
1   libSystem.B.dylib                 0x90b56eb8 _pthread_cond_wait + 1089
2   libSystem.B.dylib                 0x90b9f42f pthread_cond_wait + 48
3   com.adobe.amt.services            0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
4   com.adobe.amt.services            0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5   com.adobe.amt.services            0x0458d18c AMTThread::Worker(void*) + 24
6   libSystem.B.dylib                 0x90b56a19 _pthread_start + 345
7   libSystem.B.dylib                 0x90b5689e thread_start + 34

Thread 4:
0   libSystem.B.dylib                 0x90b2935a semaphore_timedwait_signal_trap + 10
1   libSystem.B.dylib                 0x90b56ea1 _pthread_cond_wait + 1066
2   libSystem.B.dylib                 0x90b85a28 pthread_cond_timedwait_relative_np + 47
3   ...ple.CoreServices.CarbonCore    0x9683b465 TSWaitOnConditionTimedRelative + 242
4   ...ple.CoreServices.CarbonCore    0x9683b1a3 TSWaitOnSemaphoreCommon + 511
5   ...ple.CoreServices.CarbonCore    0x9685f3eb TimerThread + 97
6   libSystem.B.dylib                 0x90b56a19 _pthread_start + 345
7   libSystem.B.dylib                 0x90b5689e thread_start + 34

Thread 5:
0   libSystem.B.dylib                 0x90b57262 __semwait_signal + 10
1   libSystem.B.dylib                 0x90b56f1e _pthread_cond_wait + 1191
2   libSystem.B.dylib                 0x90b58bb8 pthread_cond_wait$UNIX2003 + 73
3   ...ple.CoreServices.CarbonCore    0x9684faee TSWaitOnCondition + 126
4   ...ple.CoreServices.CarbonCore    0x9683b43d TSWaitOnConditionTimedRelative + 202
5   ...ple.CoreServices.CarbonCore    0x96836e0f MPWaitOnQueue + 250
6   AdobeACE                          0x015526f1 0x1518000 + 239345
7   AdobeACE                          0x015520ed 0x1518000 + 237805
8   ...ple.CoreServices.CarbonCore    0x9681aeb6 PrivateMPEntryPoint + 68
9   libSystem.B.dylib                 0x90b56a19 _pthread_start + 345
10  libSystem.B.dylib                 0x90b5689e thread_start + 34

Thread 6:
0   libSystem.B.dylib                 0x90b57262 __semwait_signal + 10
1   libSystem.B.dylib                 0x90b56f1e _pthread_cond_wait + 1191
2   libSystem.B.dylib                 0x90b58bb8 pthread_cond_wait$UNIX2003 + 73
3   ...ple.CoreServices.CarbonCore    0x9684faee TSWaitOnCondition + 126
4   ...ple.CoreServices.CarbonCore    0x9683b43d TSWaitOnConditionTimedRelative + 202
5   ...ple.CoreServices.CarbonCore    0x96836e0f MPWaitOnQueue + 250
6   AdobeACE                          0x015526f1 0x1518000 + 239345
7   AdobeACE                          0x015520ed 0x1518000 + 237805
8   ...ple.CoreServices.CarbonCore    0x9681aeb6 PrivateMPEntryPoint + 68
9   libSystem.B.dylib                 0x90b56a19 _pthread_start + 345
10  libSystem.B.dylib                 0x90b5689e thread_start + 34

Thread 7:
0   libSystem.B.dylib                 0x90b57262 __semwait_signal + 10
1   libSystem.B.dylib                 0x90b56f1e _pthread_cond_wait + 1191
2   libSystem.B.dylib                 0x90b58bb8 pthread_cond_wait$UNIX2003 + 73
3   ...ple.CoreServices.CarbonCore    0x9684faee TSWaitOnCondition + 126
4   ...ple.CoreServices.CarbonCore    0x9683b43d TSWaitOnConditionTimedRelative + 202
5   ...ple.CoreServices.CarbonCore    0x96836e0f MPWaitOnQueue + 250
6   AdobeACE                          0x015526f1 0x1518000 + 239345
7   AdobeACE                          0x015520ed 0x1518000 + 237805
8   ...ple.CoreServices.CarbonCore    0x9681aeb6 PrivateMPEntryPoint + 68
9   libSystem.B.dylib                 0x90b56a19 _pthread_start + 345
10  libSystem.B.dylib                 0x90b5689e thread_start + 34

Thread 8:
0   libSystem.B.dylib                 0x90b29342 semaphore_wait_signal_trap + 10
1   libSystem.B.dylib                 0x90b56eb8 _pthread_cond_wait + 1089
2   libSystem.B.dylib                 0x90b9f42f pthread_cond_wait + 48
3   AdobeAGM                          0x0198b8f5 AGMInitialize + 3243373
4   AdobeAGM                          0x0198c545 AGMInitialize + 3246525
5   AdobeAGM                          0x01992138 AGMInitialize + 3270064
6   libSystem.B.dylib                 0x90b56a19 _pthread_start + 345
7   libSystem.B.dylib                 0x90b5689e thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x0000105f  ebx: 0x01e378bf  ecx: 0x00000000  edx: 0x00000000
  edi: 0x0000105f  esi: 0x1e4fe003  ebp: 0xbfffc148  esp: 0xbfffc138
   ss: 0x0000001f  efl: 0x00010287  eip: 0x01de7089   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
  cr2: 0x1e4fe003

Binary Images:
    0x1000 -   0xff7ff6 +com.adobe.illustrator 399 (15.0.0) <E4A81060-96D8-01B9-093D-04CBB8C0459B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x12d9000 -  0x13a6fe7 +AdobeAXEDOMCore ??? (???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1415000 -  0x1425fff  com.apple.carbonframeworktemplate 1.0 (1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x142a000 -  0x1445ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
0x145f000 -  0x14a3fff +com.adobe.illustrator.aiport AIPort version 1.0 (1.0) <D16914DF-84AF-46F5-DBE7-4E69FDF57C2B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1506000 -  0x1506fff +SPBasic ??? (???) <9025F209-C255-BA15-EE86-BCF54706917D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x150a000 -  0x1510ffb +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1518000 -  0x162cfff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x164f000 -  0x1b75fff +AdobeAGM ??? (???) <BD6EEC99-2691-BD5F-5888-2436562E5227> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1cb6000 -  0x1cf2fff +AdobeARE ??? (???) <EFF04636-11C5-BFF0-6DC4-0E4909802EEA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1cfb000 -  0x1d21ff6 +AdobeAXE8SharedExpat ??? (???) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x1d32000 -  0x1d4dfff +AdobeBIB ??? (???) <6E3DC6A9-066C-B736-6465-7F91D18860FB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1d57000 -  0x1d78ff7 +AdobeBIBUtils ??? (???) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1d84000 -  0x2076ff7 +AdobeCoolType ??? (???) <AEC9EB8F-2122-1708-3207-2A8BE3308FFA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x20fe000 -  0x2196fff +com.adobe.AdobeExtendScript ExtendScript 4.1.23 (4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x21f5000 -  0x22d8fef +AdobePDFPort ??? (???) <A3B34989-24B0-04AF-D9BC-2B2718803809> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x230d000 -  0x2941feb +AdobePDFL ??? (???) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2a6d000 -  0x2afaff7 +com.adobe.AdobeScCore ScCore 4.1.23 (4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2b3f000 -  0x2bdffef +AdobeSVGExport ??? (???) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2c09000 -  0x2ea7ff2 +AdobeSVGRE ??? (???) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2f80000 -  0x2fd8ff7 +AdobeXMP ??? (???) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2fe7000 -  0x3073fef +AdobeXMPFiles ??? (???) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x30aa000 -  0x3177ff3 +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dylib.36.0
0x31da000 -  0x32b4fef +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x32f4000 -  0x3ca4fff +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3ca7000 -  0x407fff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x41ae000 -  0x4214ffb +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x4244000 -  0x42d5ff7 +libicucnv.dylib.36.0 36.0.0 (compatibility 36.0.0) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0
0x42f4000 -  0x44daff7 +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x4568000 -  0x45cffea +com.adobe.amt.services AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) (3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x460e000 -  0x468bfff +AdobeOwlCanvas ??? (???) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x46a7000 -  0x47dffe7 +WRServices ??? (???) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x4821000 -  0x4825ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x482c000 -  0x487fffb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x48c7000 -  0x48d9fff +com.adobe.pip ??? (5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
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0x95c67000 - 0x95c73ff7  libkxld.dylib ??? (???) <13F26BB6-C2F7-9D74-933E-09AD8B509ECD> /usr/lib/system/libkxld.dylib
0x95c74000 - 0x95c75ff7  com.apple.TrustEvaluationAgent 1.1 (1) <6C04C4C5-667E-2EBE-EB96-5B67BD4B2185> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x95df7000 - 0x95e40fe7  libTIFF.dylib ??? (???) <E45B169E-253E-E865-1501-97777D2702F2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x95e6d000 - 0x95e6dff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x95fa6000 - 0x95fa6ff7  com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x95fa7000 - 0x95fedff7  libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x95fee000 - 0x95ff2ff7  libGFXShared.dylib ??? (???) <286F466C-2856-B579-B87F-4E9A35C80263> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x95ff3000 - 0x95ffaff7  com.apple.agl 3.0.12 (AGL-3.0.12) <6BF89127-C18C-27A9-F94A-981836A822FE> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x95ffb000 - 0x96093fe7  edu.mit.Kerberos 6.5.9 (6.5.9) <73EC847F-FF44-D542-2AD5-97F6C8D48F0B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x960c1000 - 0x960ccff7  libGL.dylib ??? (???) <EAD85409-9036-831B-C378-E50780305DA6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x960cd000 - 0x961aaff7  com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x96220000 - 0x96263ff7  libGLU.dylib ??? (???) <CE02968E-930D-E63B-7B21-B87205F8B19A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9631b000 - 0x963adfe3  com.apple.print.framework.PrintCore 6.2 (312.5) <7729B4D7-D661-D669-FA7E-510F93F685A6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x963ae000 - 0x963c0ff7  com.apple.MultitouchSupport.framework 204.12.1 (204.12.1) <6BB58E90-21FA-C491-F0E4-54B69CCDBBC0> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x963c1000 - 0x963c1ff7  com.apple.Carbon 150 (152) <608A04AB-F35D-D2EB-6629-16B88FB32074> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x963c2000 - 0x964a6ff7  com.apple.WebKit 6531.22 (6531.22.7) <87C81D6F-77B1-C517-93E6-5DEF214326A7> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x964c7000 - 0x96541fef  com.apple.audio.CoreAudio 3.2.2 (3.2.2) <1F97B48A-327B-89CC-7C01-3865179716E0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96542000 - 0x96545fe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x96577000 - 0x9661fffb  com.apple.QD 3.35 (???) <B80B64BC-958B-DA9E-50F9-D7E8333CC5A2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x96620000 - 0x96630ff7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x96631000 - 0x96633ff7  libRadiance.dylib ??? (???) <9358E1EF-F802-B76E-8E23-2D0695787CFB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x96634000 - 0x966cfff7  com.apple.ApplicationServices.ATS 4.2 (???) <3BEB7210-4C85-7309-B22D-695765526524> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9670b000 - 0x9670bff7  com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96713000 - 0x96717ff7  libGIF.dylib ??? (???) <03880BA1-7A86-0F2B-617A-C66B1D05DD70> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x96718000 - 0x967f3fe7  com.apple.DesktopServices 1.5.5 (1.5.5) <ECEDFDF2-C40E-8DF0-F8FC-249CCA762E62> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x967f4000 - 0x96b14feb  com.apple.CoreServices.CarbonCore 861.6 (861.6) <D3D5D9F1-01ED-DCAD-6AA9-4ABE60C7A112> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x96c00000 - 0x96c22fef  com.apple.DirectoryService.Framework 3.6 (621.3) <05FFDBDB-F16B-8AC0-DB42-986965FCBD95> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x96c23000 - 0x96c25ff7  com.apple.securityhi 4.0 (36638) <962C66FB-5BE9-634E-0810-036CB340C059> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x97106000 - 0x9751cff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9751d000 - 0x9751dff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9751e000 - 0x97523ff7  com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x97565000 - 0x9756fffb  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x97777000 - 0x97848fe3  ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <0A608513-31AD-D533-8386-10245FD62057> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x97ba6000 - 0x97c5cfff  libFontParser.dylib ??? (???) <5935E105-1E45-886C-6420-C1CCA886C375> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x97c5d000 - 0x97c9fff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x97d93000 - 0x97d9cff7  com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97f79000 - 0x97f84ff7  libCSync.A.dylib 543.33.0 (compatibility 64.0.0) <F914F427-98EA-98BC-923D-47274A90D441> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x97f94000 - 0x97fe5ff7  com.apple.HIServices 1.8.0 (???) <10C85B88-C6AF-91DB-2546-34661BA35AC5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x9855c000 - 0x98571fff  com.apple.ImageCapture 6.0 (6.0) <3F31833A-38A9-444E-02B7-17619CA6F2A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x9859c000 - 0x985a3ff3  com.apple.print.framework.Print 6.1 (237.1) <97AB70B6-C653-212F-CFD3-E3816D0F5C22> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x985a4000 - 0x988c8fef  com.apple.HIToolbox 1.6.2 (???) <F5F99E78-5377-DD54-6138-9FC84467F938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x98b31000 - 0x98b7efeb  com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <BF66BA5D-BBC8-78A5-DBE2-F9DE3DD1D775> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x98b7f000 - 0x98cf8ffb  com.apple.CoreFoundation 6.6.1 (550.19) <1E97FB1E-9E42-B8EB-E463-5C75315FDA31> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98ec2000 - 0x991bbfef  com.apple.QuickTime 7.6.6 (1729) <4C99ED7D-5A4B-E41E-602D-2D01A99168CD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x991bc000 - 0x991d7ff7  libPng.dylib ??? (???) <929FE8EE-277D-F6EB-D672-E6F4CEBF1504> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x991d8000 - 0x99233ff7  com.apple.framework.IOKit 2.0 (???) <69E4FE93-376C-565E-650F-04FAD213AA24> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99234000 - 0x99258ff7  libJPEG.dylib ??? (???) <EDA86712-F49C-760C-BE55-9B899A4A5D1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x992fe000 - 0x9942afff  com.apple.audio.toolbox.AudioToolbox 1.6.3 (1.6.3) <F0D7256E-0914-8E77-E37B-9720430422AB> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9942b000 - 0x9968dff3  com.apple.security 6.1.1 (37594) <1AC07F75-7E27-9662-21DA-B05DFF047B26> /System/Library/Frameworks/Security.framework/Versions/A/Security
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba916ff7  libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <4FB5CEEB-8D3E-8C57-1718-81D7CAFBFE69> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7  libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <A23F9980-5CC8-A44D-6FD6-DBFCBFF4FF28> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib

Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 4 GB, SMC 1.7f10
Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce 7300 GT, Display, Slot-1
Serial ATA Device: WDC WD2500JS-41SGB0, 232.89 GB
Parallel ATA Device: SONY    DVD RW DW-D150A, 2.4 GB
USB Device: Hub, 0x05ac  (Apple Inc.), 0x9132, 0xfd400000
USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfd410000
USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0xfd413000
USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfd412000
USB Device: Apple Cinema HD Display, 0x05ac  (Apple Inc.), 0x9232, 0xfd420000
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x5d200000
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: iSight, Apple Computer, Inc., Up to 200 Mb/sec
FireWire Device: unknown_device, Unknown

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John Hawkinson
LEGEND ,
May 26, 2010 May 26, 2010
In Response To mrhuntley

The crash is in CoolType, which suggests a font issue:

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x000000001e4fe003
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   AdobeCoolType                     0x01de7089 CTCleanup + 17877
1   AdobeCoolType                     0x01de7592 CTCleanup + 19166
2   AdobeCoolType                     0x01ef1146 CTCleanup + 1107602
3   AdobeCoolType                     0x01e378ef CTCleanup + 347707
4   AdobeCoolType                     0x01d8d80c 0x1d84000 + 38924
5   AdobeCoolType                     0x01e9b9fb CTCleanup + 757575
6   AdobeCoolType                     0x01e42c8e CTCleanup + 393690
7   AdobeCoolType                     0x01e426c3 CTCleanup + 392207
8   AdobeCoolType                     0x01de24e1 CTGetVersion + 17347
9   AdobeCoolType                     0x01de2a48 CTInit + 66
10  com.adobe.illustrator             0x006bde7c AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3679444

So, tell us about your font configuration. Do you have strange fonts or weird fonts? Do you use a font manager? Try removing most of your fonts and seeing if that solves the problem. If so, then add them back by halves (remove 100. Add back 50. Add back another 25. etc.) until you find the problem.

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mrhuntley
New Here ,
May 26, 2010 May 26, 2010
In Response To John Hawkinson

I am using the OS X font book, I have turned of all none system fonts and that still did not work. I am just going to remove all of them rather then turn them off and see if that makes any differance.  If that doesnt work could it be anything to do with hardware? I am not really sure what else I can do.

Thanks again for the replies.

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John Hawkinson
LEGEND ,
May 26, 2010 May 26, 2010
In Response To mrhuntley

Did you try Anirudh's suggestions? I'm pretty sure he knows what he's talking about:

Also, in the meanwhile, try the following:

1) Create a new admin user and try to launch in it.

If that doesn't help than try this:

1) Uninstall with the option to remove preferences

2) Delete Adobe Illustrator CS5 folder under /Applications if left behind.

3) Install AI again.

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mrhuntley
New Here ,
May 26, 2010 May 26, 2010
In Response To John Hawkinson

I have so far removed all fonts that are none system then after that i have followed the steps above.  The programs are still crashing. I am thinking that i may need to wipe the machine and start fresh as there must be something silly going on somewhere.

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absarahmed
New Here ,
May 26, 2010 May 26, 2010
In Response To mrhuntley

Hi everyone,

I have been searching all over the web for a solution to stop AI CS5 from crashing. Or, at least get it to launch once since installation. So far I have failed. I have other CS5 applications too. All of them seem to work fine.

I have A MacBook Pro, Core i5 2.53GHz, with 4Gb RAM, fully updated Snow Leopard 10.6.3
I never allow any extra font on my system, so I have only System or Adobe required fonts (not more than 30 or so).

Since I had transferred my data from the older MacBook Pro automatically. I also did a clean installation of Mac OS and everything else.

I also made sure that this time I do not install any software, which is not updated for Snow Leopard. Yet...
I just can't make AI CS5 to run. Following is the crash report (same report on each crash)

Process:         Adobe Illustrator [987]

Path:            /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

Identifier:      com.adobe.illustrator

Version:         399 (15.0.0)

Code Type:       X86 (Native)

Parent Process:  launchd [87]

Date/Time:       2010-05-26 19:56:54.488 +0600

OS Version:      Mac OS X 10.6.3 (10D2094)

Report Version:  6

Interval Since Last Report:          32489 sec

Crashes Since Last Report:           2

Per-App Interval Since Last Report:  4 sec

Per-App Crashes Since Last Report:   1

Anonymous UUID:                      08BFD63D-C3D2-4138-AC26-69D15DA993F9

Exception Type:  EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Application Specific Information:

abort() called

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

0   libSystem.B.dylib             0x91f79132 __kill + 10

1   libSystem.B.dylib             0x91f79124 kill$UNIX2003 + 32

2   libSystem.B.dylib             0x9200b8e5 raise + 26

3   libSystem.B.dylib             0x9202199c abort + 93

4   libSystem.B.dylib             0x91f9debb _Unwind_Resume + 59

5   com.adobe.illustrator         0x0010a817 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974787

6   com.adobe.illustrator         0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194

7   com.adobe.illustrator         0x00003346 0x1000 + 9030

Thread 1:  Dispatch queue: com.apple.libdispatch-manager

0   libSystem.B.dylib             0x91f3eb42 kevent + 10

1   libSystem.B.dylib             0x91f3f25c _dispatch_mgr_invoke + 215

2   libSystem.B.dylib             0x91f3e719 _dispatch_queue_invoke + 163

3   libSystem.B.dylib             0x91f3e4be _dispatch_worker_thread2 + 240

4   libSystem.B.dylib             0x91f3df41 _pthread_wqthread + 390

5   libSystem.B.dylib             0x91f3dd86 start_wqthread + 30

Thread 2:

0   libSystem.B.dylib             0x91f3dbd2 __workq_kernreturn + 10

1   libSystem.B.dylib             0x91f3e168 _pthread_wqthread + 941

2   libSystem.B.dylib             0x91f3dd86 start_wqthread + 30

Thread 3:

0   libSystem.B.dylib             0x91f18342 semaphore_wait_signal_trap + 10

1   libSystem.B.dylib             0x91f45eb8 _pthread_cond_wait + 1089

2   libSystem.B.dylib             0x91f8e42f pthread_cond_wait + 48

3   com.adobe.amt.services        0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46

4   com.adobe.amt.services        0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116

5   com.adobe.amt.services        0x0458d18c AMTThread::Worker(void*) + 24

6   libSystem.B.dylib             0x91f45a19 _pthread_start + 345

7   libSystem.B.dylib             0x91f4589e thread_start + 34

Thread 4:

0   libSystem.B.dylib             0x91f1835a semaphore_timedwait_signal_trap + 10

1   libSystem.B.dylib             0x91f45ea1 _pthread_cond_wait + 1066

2   libSystem.B.dylib             0x91f74a28 pthread_cond_timedwait_relative_np + 47

3   ...ple.CoreServices.CarbonCore 0x95097465 TSWaitOnConditionTimedRelative + 242

4   ...ple.CoreServices.CarbonCore 0x950971a3 TSWaitOnSemaphoreCommon + 511

5   ...ple.CoreServices.CarbonCore 0x950bb3eb TimerThread + 97

6   libSystem.B.dylib             0x91f45a19 _pthread_start + 345

7   libSystem.B.dylib             0x91f4589e thread_start + 34

Thread 5:

0   libSystem.B.dylib             0x91f46262 __semwait_signal + 10

1   libSystem.B.dylib             0x91f45f1e _pthread_cond_wait + 1191

2   libSystem.B.dylib             0x91f47bb8 pthread_cond_wait$UNIX2003 + 73

3   ...ple.CoreServices.CarbonCore 0x950abaee TSWaitOnCondition + 126

4   ...ple.CoreServices.CarbonCore 0x9509743d TSWaitOnConditionTimedRelative + 202

5   ...ple.CoreServices.CarbonCore 0x95092e0f MPWaitOnQueue + 250

6   AdobeACE                      0x015526f1 0x1518000 + 239345

7   AdobeACE                      0x015520ed 0x1518000 + 237805

8   ...ple.CoreServices.CarbonCore 0x95076eb6 PrivateMPEntryPoint + 68

9   libSystem.B.dylib             0x91f45a19 _pthread_start + 345

10  libSystem.B.dylib             0x91f4589e thread_start + 34

Thread 6:

0   libSystem.B.dylib             0x91f46262 __semwait_signal + 10

1   libSystem.B.dylib             0x91f45f1e _pthread_cond_wait + 1191

2   libSystem.B.dylib             0x91f47bb8 pthread_cond_wait$UNIX2003 + 73

3   ...ple.CoreServices.CarbonCore 0x950abaee TSWaitOnCondition + 126

4   ...ple.CoreServices.CarbonCore 0x9509743d TSWaitOnConditionTimedRelative + 202

5   ...ple.CoreServices.CarbonCore 0x95092e0f MPWaitOnQueue + 250

6   AdobeACE                      0x015526f1 0x1518000 + 239345

7   AdobeACE                      0x015520ed 0x1518000 + 237805

8   ...ple.CoreServices.CarbonCore 0x95076eb6 PrivateMPEntryPoint + 68

9   libSystem.B.dylib             0x91f45a19 _pthread_start + 345

10  libSystem.B.dylib             0x91f4589e thread_start + 34

Thread 7:

0   libSystem.B.dylib             0x91f46262 __semwait_signal + 10

1   libSystem.B.dylib             0x91f45f1e _pthread_cond_wait + 1191

2   libSystem.B.dylib             0x91f47bb8 pthread_cond_wait$UNIX2003 + 73

3   ...ple.CoreServices.CarbonCore 0x950abaee TSWaitOnCondition + 126

4   ...ple.CoreServices.CarbonCore 0x9509743d TSWaitOnConditionTimedRelative + 202

5   ...ple.CoreServices.CarbonCore 0x95092e0f MPWaitOnQueue + 250

6   AdobeACE                      0x015526f1 0x1518000 + 239345

7   AdobeACE                      0x015520ed 0x1518000 + 237805

8   ...ple.CoreServices.CarbonCore 0x95076eb6 PrivateMPEntryPoint + 68

9   libSystem.B.dylib             0x91f45a19 _pthread_start + 345

10  libSystem.B.dylib             0x91f4589e thread_start + 34

Thread 8:

0   libSystem.B.dylib             0x91f18342 semaphore_wait_signal_trap + 10

1   libSystem.B.dylib             0x91f45eb8 _pthread_cond_wait + 1089

2   libSystem.B.dylib             0x91f8e42f pthread_cond_wait + 48

3   AdobeAGM                      0x0198b8f5 AGMInitialize + 3243373

4   AdobeAGM                      0x0198c545 AGMInitialize + 3246525

5   AdobeAGM                      0x01992138 AGMInitialize + 3270064

6   libSystem.B.dylib             0x91f45a19 _pthread_start + 345

7   libSystem.B.dylib             0x91f4589e thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):

  eax: 0x00000000  ebx: 0x9202194b  ecx: 0xbffff58c  edx: 0x91f79132

  edi: 0xffffffff  esi: 0xbffff610  ebp: 0xbffff5a8  esp: 0xbffff58c

   ss: 0x0000001f  efl: 0x00000286  eip: 0x91f79132   cs: 0x00000007

   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

  cr2: 0x9200b8cb

Binary Images:

    0x1000 -   0xff7ff6 +com.adobe.illustrator 399 (15.0.0) <E4A81060-96D8-01B9-093D-04CBB8C0459B> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

0x12d9000 -  0x13a6fe7 +AdobeAXEDOMCore ??? (???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore

0x1415000 -  0x1425fff  com.apple.carbonframeworktemplate 1.0 (1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid

0x142a000 -  0x1445ff9 +AdobePDFSettings ??? (???) /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings

0x145f000 -  0x14a3fff +com.adobe.illustrator.aiport AIPort version 1.0 (1.0) <D16914DF-84AF-46F5-DBE7-4E69FDF57C2B> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort

0x1506000 -  0x1506fff +SPBasic ??? (???) <9025F209-C255-BA15-EE86-BCF54706917D> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic

0x150a000 -  0x1510ffb +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit

0x1518000 -  0x162cfff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE

0x164f000 -  0x1b75fff +AdobeAGM ??? (???) <BD6EEC99-2691-BD5F-5888-2436562E5227> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM

0x1cb6000 -  0x1cf2fff +AdobeARE ??? (???) <EFF04636-11C5-BFF0-6DC4-0E4909802EEA> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE

0x1cfb000 -  0x1d21ff6 +AdobeAXE8SharedExpat ??? (???) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat

0x1d32000 -  0x1d4dfff +AdobeBIB ??? (???) <6E3DC6A9-066C-B736-6465-7F91D18860FB> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB

0x1d57000 -  0x1d78ff7 +AdobeBIBUtils ??? (???) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils

0x1d84000 -  0x2076ff7 +AdobeCoolType ??? (???) <AEC9EB8F-2122-1708-3207-2A8BE3308FFA> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType

0x20fe000 -  0x2196fff +com.adobe.AdobeExtendScript ExtendScript 4.1.23 (4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript

0x21f5000 -  0x22d8fef +AdobePDFPort ??? (???) <A3B34989-24B0-04AF-D9BC-2B2718803809> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort

0x230d000 -  0x2941feb +AdobePDFL ??? (???) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL

0x2a6d000 -  0x2afaff7 +com.adobe.AdobeScCore ScCore 4.1.23 (4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore

0x2b3f000 -  0x2bdffef +AdobeSVGExport ??? (???) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport

0x2c09000 -  0x2ea7ff2 +AdobeSVGRE ??? (???) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE

0x2f80000 -  0x2fd8ff7 +AdobeXMP ??? (???) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP

0x2fe7000 -  0x3073fef +AdobeXMPFiles ??? (???) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles

0x30aa000 -  0x3177ff3 +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dylib.36.0

0x31da000 -  0x32b4fef +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0

0x32f4000 -  0x3ca4fff +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0

0x3ca7000 -  0x407fff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS

0x41ae000 -  0x4214ffb +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib

0x4244000 -  0x42d5ff7 +libicucnv.dylib.36.0 36.0.0 (compatibility 36.0.0) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0

0x42f4000 -  0x44daff7 +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic

0x4568000 -  0x45cffea +com.adobe.amt.services AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) (3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices

0x460e000 -  0x468bfff +AdobeOwlCanvas ??? (???) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas

0x46a7000 -  0x47dffe7 +WRServices ??? (???) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices

0x4821000 -  0x4825ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

0x482c000 -  0x487fffb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession

0x48c7000 -  0x48d9fff +com.adobe.pip ??? (5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP

0x48e2000 -  0x5625fff +com.adobe.psl AdobePSL 12.0.0.7524 (12.0.0.7524) <CFBCB19A-03F7-D095-1F48-8D68F05A25C5> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL

0x5964000 -  0x5ae1fef +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) <565B8F4B-EFEA-D847-91FE-17B8ED169DF2> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore

0x5c5c000 -  0x5f4cfef +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) <7E7F77B3-0CB3-8885-915E-EDACEE27500E> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui

0x6274000 -  0x65baff3 +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) <0E97C356-CEE3-9CA3-3C90-8196F560164E> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve

0x6ac9000 -  0x6adbfef +com.adobe.dvaai.framework dvaai version 5.0.0 (5.0.0.0) <2D9772CA-D866-6A7F-CF74-FD7F485350B2> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai

0x6aec000 -  0x6af2fef +com.adobe.boost_date_time.framework boost_date_time version 5.0.0 (5.0.0.0) <FB5A16A5-D6E7-71B7-78A8-A174A64EF477> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time

0x6b03000 -  0x6b0eff3 +com.adobe.boost_filesystem.framework boost_filesystem version 5.0.0 (5.0.0.0) <604EA207-EEF2-AC6E-A8B1-26737E5AB0A7> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesystem

0x6b22000 -  0x6ba0fe2 +com.adobe.boost_regex.framework boost_regex version 5.0.0 (5.0.0.0) <F95BC864-6CFC-EAF4-A6DF-27608A5DD30E> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex

0x6c04000 -  0x6c0efff +com.adobe.boost_signals.framework boost_signals version 5.0.0 (5.0.0.0) <08C988D8-10F3-66EF-AE15-B086AD240942> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals

0x6c21000 -  0x6c23ffb +com.adobe.boost_system.framework boost_system version 5.0.0 (5.0.0.0) <7ACBC8B3-0BEA-7B7B-04FF-95C6A93E3E7E> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system

0x6c2a000 -  0x6c31ff2 +com.adobe.boost_threads.framework boost_threads version 5.0.0 (5.0.0.0) <4942ACFF-5944-0F7F-8481-49CAF902D15F> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads

0x6c41000 -  0x6c9ffe2 +com.adobe.boost_serialization.framework boost_serialization version 5.0.0 (5.0.0.0) <FBAA7D86-4F90-3337-4657-022BA313C894> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serialization

0x6d76000 -  0x6f15fe7 +com.adobe.owl AdobeOwl version 3.0.89 (3.0.89) <04CA525C-D4E0-DE62-BF07-D9EF6386AA58> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl

0x6f7e000 -  0x6febfef +FileInfo ??? (???) <4A4C74F9-CA83-B174-F56D-F7671DC61389> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo

0x7006000 -  0x70bbfe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <2E52683A-7E8E-68D5-5AC6-09962C37CB98> /usr/lib/libcrypto.0.9.7.dylib

0x7101000 -  0x7141ff7  com.apple.vmutils 4.2 (106) <7AAF9FDA-AC1E-09FD-889E-68FFB5F94BA8> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils

0x715a000 -  0x715dff8 +com.adobe.ape.shim adbeape version 3.1.65.7508 (3.1.65.7508) <FFDDAB7A-220F-7344-F12B-010CA0C41DAB> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape

0x71d9000 -  0x71daff7  com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings

0x1d5ed000 - 0x1d65dfeb +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <50675115-BEDC-72F9-C42D-374196E83EC2> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps

0x1d66b000 - 0x1d673fff +com.adobe.asneu.framework asneu version 1.7.0.1 (1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/asneu.framework/Versions/A/asneu

0x40000000 - 0x400d1fe7 +AdobeJP2K ??? (???) <EF392886-5A95-6A96-C95D-43DA0322925C> /Applications/Adobe/AdobeCS5/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K

0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <932443AA-5E20-8A62-8D14-B9447CBC87FB> /usr/lib/dyld

0x90146000 - 0x9014cfff  com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels

0x9137a000 - 0x91392ff7  com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory

0x91405000 - 0x91424ff7  com.apple.CoreVideo 1.6.1 (45.5) <2FB7F93F-39C8-6ACE-EDFD-C843965842CD> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x91425000 - 0x91480ff7  com.apple.framework.IOKit 2.0 (???) <76E6AC9F-7899-9C75-B477-C75BCEE4AF57> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x91506000 - 0x9154aff3  com.apple.coreui 2 (114) <E6096C79-94B0-730E-6070-3AE93B5678FE> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x9154b000 - 0x9154fff7  libGIF.dylib ??? (???) <E497496D-61C4-A086-7B9C-253AA7E879F2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x91591000 - 0x915e1ff7  com.apple.framework.familycontrols 2.0.1 (2010) <BDA0E0D0-7A66-9AC8-813D-6C90D6CF814F> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls

0x9170a000 - 0x91883ffb  com.apple.CoreFoundation 6.6.1 (550.19) <9CA9F114-5DD6-26AA-F909-E9E87B764F93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x91d7e000 - 0x91d88ffb  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <6E3481DF-645E-6095-0CD7-9BEBEC2ED9D1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition

0x91d89000 - 0x91dccff7  libGLU.dylib ??? (???) <14B77FB3-BE6B-7755-7093-CC28E092181E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x91dcd000 - 0x91ed9ff7  libGLProgrammability.dylib ??? (???) <1FC2D566-4F8B-C108-6148-B95C89753F17> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib

0x91f17000 - 0x920bcfeb  libSystem.B.dylib 125.0.1 (compatibility 1.0.0) <46E95580-DB88-A8B1-6092-3A4F724EC2F2> /usr/lib/libSystem.B.dylib

0x92121000 - 0x92147fff  com.apple.DictionaryServices 1.1.1 (1.1.1) <00C1B034-5AE7-996C-CDD3-5A21DA1DBAC9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices

0x9216b000 - 0x9217bff7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib

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0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <46E95580-DB88-A8B1-6092-3A4F724EC2F2> /usr/lib/libSystem.B.dylib

Model: MacBookPro6,2, BootROM MBP61.0057.B05, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f15

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.14.7)

Bluetooth: Version 2.3.2f5, 2 service, 19 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: TOSHIBA MK5055GSXF, 465.76 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000

USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000

USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0xfa120000

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000

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colling_s
Contributor ,
May 26, 2010 May 26, 2010
In Response To absarahmed

Absar, from the crash log it seems that you had a different problem

you can try:

Quit all Adobe Apps

Delete the preference : <user>/Library/Preferences/com.adobe.CSXS2Preferences.plist

Restart machine and then try to relaunch Ai

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absarahmed
New Here ,
May 26, 2010 May 26, 2010
In Response To colling_s

No colling

It's still the same 

???

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absarahmed
New Here ,
May 26, 2010 May 26, 2010
In Response To colling_s

Hi Colling

I just had a breakthrough but still need some help.

I created another administrator account on my mac. From that account I can launch AI and all other CS5 apps. Can you please help, why is that and how can I fix the problem with my account.

Regards

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mrhuntley
New Here ,
May 26, 2010 May 26, 2010
In Response To absarahmed

So. I just tried this and it also worked for me. Very strange. If anyone has any idea why this is happening it would be amazing. thank you.

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John Hawkinson
LEGEND ,
May 26, 2010 May 26, 2010
In Response To mrhuntley

mrhuntley, I'm a little confused. Did you try this fix the first time that Anirudh suggested it, in post #2? [You said in post #7 that you had).

Did it not work the first time you created a new admin user and then the 2nd time?

Anyhow, this is, of course, the pain of being an early adopter. It sounds like Adobe folks are working on it, and I'm sure they'll get a fix out as soon as they can. I'm sure they'll ask for any more info if they need it (maybe via private message).

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colling_s
Contributor ,
May 26, 2010 May 26, 2010
In Response To absarahmed

I can think of only one reason that is the corrupt preferences :

Delete the preferences related to adobe products....

for this you have to delete all the occurences of files which have "adobe" in it like "com.adobe.illustrator.plist" etc

these files are placed at  : user / library/preferences

Quit all apps before deleting the preferences and restart the machine again..

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absarahmed
New Here ,
May 27, 2010 May 27, 2010
In Response To colling_s

Hi Colling

I think, I have found out what has been the culprit. It's not any .plist files as such. As far as I know (you and others to confirm) that even after creating a new user account AI and other CS5 apps will only work until 'System Preferences' window is not touched. To get to my conclusions, I tried to launch every available CS5 app after each significant mouse action (kind of split-half search).

In a brand new user account, first I customised my 'Finder' preferences.

I checked. CS5 behaved.

Then I changed 'Finder Window' and Desktop 'View Options'.

Checked again. CS5 kept its manners.

Then I customised half the 'System Preferences' (Starting from top left corner in the window).

Rechecked. Illustrator and Fireworks CS5 crashed. Other were fine.

Then I reset all System Preferences to default.

Checked all CS5 apps. They all worked fine.

Then I started setting System Preferences pane-by-pane, and I checked CS5 after modifying each pane of 'System Preferences'. All apps worked fine, until I tinkered the 'Language & Text' pane. Even in that pane, its only 'Formats' tab that triggered CS5 crashes. Moreover, CS5 didn't crash, even if I didn't use the same language region as my CS5 version. No crashes, as long as I kept all default options related to any region. CS5 would only crash if I customised such settings as Numbers or Dates.

For example, if my CS5 version is US English and I choose United Kingdom as region and keep the default Dates, Times, Numbers and Currency options, no harm would happen. But, as soon as I chose Pakistan (my region) and customised the Dates section to British format, CS5 apps started crashing. Same goes for Times, Numbers or Currency. I removed thousand separator from Numbers, CS5 crashed. Kept the default Numbers format but changed the time format from 4:56 PM to 04:56 PM, CS5 crashed. And so on.

This also means that there's nothing wrong with Snow Leopard, for my old CS3 apps are working fine. The problem's with CS5 and now there's nothing we can do until Adobe fixes this issue.

Please do check and get back. I look forward to your post.

Regards

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colling_s
Contributor ,
May 28, 2010 May 28, 2010
In Response To absarahmed

Ai CS5 is crashing at launch, after changing the default Number separators from the system settings.

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dikuno10
New Here ,
May 29, 2010 May 29, 2010

Flash ... Flash Catalyst ... Illustrator ... it seems everything CS5 is crashing...

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Marco Secchi
New Here ,
May 29, 2010 May 29, 2010
In Response To dikuno10

I'm experiencing the same issue:

- Flash

- Illustrator

- Flash Catalyst

- Fireworks.

I've tried on my macBook and on my iMac: same thing on both

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Wade_Zimmerman1
LEGEND ,
May 29, 2010 May 29, 2010
In Response To Marco Secchi

You guys are fooling around with your system in such odd ways and don't understand the Crash?

You're not serious?

You re suppose to tell us al about this stuff from the beginning.

And the stuff at least one of you stated they have done to their system is strange. Why?

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absarahmed
New Here ,
May 29, 2010 May 29, 2010
In Response To Wade_Zimmerman1

Thanks Wade

By the way, I'm very new to these forums and don't know who is 'US' in your last post but I have been submitting every single crash report to Adobe, as well as Apple. I've also filled out the product feedback form, detailing all steps that triggered CS5 crashes on my system

Nevertheless, I would really like to know how you'd help us out of our misery, after reading all these posts and crash(?) reports?

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Wade_Zimmerman1
LEGEND ,
May 29, 2010 May 29, 2010
In Response To absarahmed

First I have nothing to do with Adobe or Apple other than I am a user like yourself.

then what I would do is to in your case do an archival reintall of your system to set the systems preferences back the way they came.

Then if I were you I would not mess with the languages they way you have been doing.

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absarahmed
New Here ,
May 30, 2010 May 30, 2010
In Response To Wade_Zimmerman1

In that case, 'fooling around' is perhaps not the right word that you had to use.

You're probably one of those lucky people who can live happily with default system preferences. Others may need to customise system preferences to suit their workflows. What would you do if all Apple dealers in your region sold Macs mostly with US English keyboard layout and you had to work in publishing industry with British English as standard. Also, how an archival or clean install will help if problem is created by CS5's non-recognition of system preferences and after a clean install you must customise system preferences?

Not just that I searched every available Adobe resource to fix the problem, I had also performed a clean install in case it helped AI from quitting at launch. However, its only now, that I know how I can keep CS5 running, or keep using CS3, until Adobe fixes CS5 issues.

By the way, It's good to hear from a senior member of the community. Thanks!

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Wade_Zimmerman1
LEGEND ,
May 30, 2010 May 30, 2010
In Response To absarahmed

I think you are asking to much from the system and the licensing tools of Adobe Products. And you might be encountering the limitation.

First you did not tell us that you customized the system in this way you do still not describe step by step this configuration then you do not tell us what you expect to accomplish and finally I doubt that Adobe feels they are going to have to consider every individuals personal and unique methods of configuring a system they have little control over. Probably an Apple problem since it has nothing to do with Illustrator.

I speak for myself when I say I hope they do not waste time with this as there are more important things and your problem is a bit too secretive in nature
or at least you're not forthcoming bout what you are trying to accomplish.

I am pleased you have a work around.

I am pleased you have a work around, which in itself is a mystery since configuring your system the way you want will work according to you with CS 3 but will crash CS 5. I do not know how that can make things harmonize.

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Marco Secchi
New Here ,
May 30, 2010 May 30, 2010
In Response To Wade_Zimmerman1

Wade,

in my case I did not customize anything.

The suite worked just fine for two days, then started crashing.

I cleaned everything and reinstalled but nothing.

I spent a full day on the telephone with the Adobe Support who were very nice and supportive but unfortunately did not solve the issue.

I'm really happy your system works fine, but mine is not.

I've spent 750€ for an upgrade license which is not working... and you are telling me it's my fault?

well, thank you so much.

marco

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