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salatielcarvalho
Participant
May 11, 2023
Question

Ctrl+; is not working to show/hide guides on ILLUSTRATOR

  • May 11, 2023
  • 3 replies
  • 2383 views

I've been using ILLUSTRATOR for year in several versions of the application I keep having issues with the hide/show guides shortcuts (Ctrl+;)

When this keys are pressed, nothing happens!


I know I can configure another combination fot this shortcut but this time I realy want to find a solution for this.

This topic has been closed for replies.

3 replies

Tim Ikomedia
Participant
February 11, 2024

I had the same issue even after reseting the preferences so I ended up doing a new shortcut to hide and show the guides with CTRL + SHIFT + ALT + G... A lot of keyboards for a simple task but at least it works!

Anubhav M
Community Manager
Community Manager
May 11, 2023

Hello @salatielcarvalho,

 

We understand that encountering technical issues can be frustrating. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try running Illustrator under Safe Mode (Windows / macOS) and check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Monika Gause
Community Expert
Community Expert
May 11, 2023

You can try and reset the preferences.

Rename the preferences folder, so in case it doesn't help, you can go back.