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Ctrl+; is not working to show/hide guides on ILLUSTRATOR

New Here ,
May 11, 2023 May 11, 2023

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I've been using ILLUSTRATOR for year in several versions of the application I keep having issues with the hide/show guides shortcuts (Ctrl+;)

When this keys are pressed, nothing happens!


I know I can configure another combination fot this shortcut but this time I realy want to find a solution for this.

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Bug , Tools

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Community Expert ,
May 11, 2023 May 11, 2023

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You can try and reset the preferences.

Rename the preferences folder, so in case it doesn't help, you can go back.

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Adobe Employee ,
May 11, 2023 May 11, 2023

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Hello @salatielcarvalho,

 

We understand that encountering technical issues can be frustrating. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try running Illustrator under Safe Mode (Windows / macOS) and check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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