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Cursor invisible after exiting presentation mode

New Here ,
Oct 25, 2024 Oct 25, 2024

As the title says, after viewing my project in presentation mode and exiting it by pressing esc, my cursor disappears. But it only goes invisible, stuff still highlights and such when hovered over it but I cannot see where my cursor is (aka the pointing triangle thing) unless it is hovering above an interactable button/object. This has happened multiple times since updating to Illustrator 2025, happens more often when I enter presentation mode AND use the arrow keys to navigate between artboards and only way I've been able to fix it is by shutting down the program and re-launching it. Does anyone also have this issue? Any tips on how to fix it?

TOPICS
Bug , Performance
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Adobe
Community Expert ,
Oct 25, 2024 Oct 25, 2024

Can't reporduce that. Which system are you on?

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New Here ,
Oct 25, 2024 Oct 25, 2024

Edition Windows 11 Pro
Version 23H2
Installed on ‎06/‎10/‎2023
OS build 22631.4317
Experience Windows Feature Experience Pack 1000.22700.1041.0

Processor 12th Gen Intel(R) Core(TM) i7-12650H 2.30 GHz
Installed RAM 16.0 GB (15.6 GB usable)
System type 64-bit operating system, x64-based processor

running Illustrator 2025, 29.0

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Adobe Employee ,
Oct 25, 2024 Oct 25, 2024

Hello @Leosblues,

I am sorry to hear about your experience. I tried replicating this on my end but could not. Would you mind trying to run Illustrator after rebooting your computer in Safe Mode (Windows / macOS) and checking if it helps?


Looking forward to hearing from you.

 

Anubhav

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Engaged ,
Jun 26, 2025 Jun 26, 2025
LATEST

If it’s still an issue for you, please upvote this bug report

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