Cursor problem

[Eyyup290383728w3r]

Hello dear Illustrator users. I'm having a cursor problem in Illustrator, as you can see in the video it's changing in every pixel and strugles me when working. For example; I'm trying to select and manipulate an object with Free Transform but it's being a challenge for me.

This is MacOS, Illustrator 28.3 (I think I was having this problem with the previous version too.) and yes I have me graphic tablet plugged-in but it happens with or without it.

Thank you in advance!

[Monika Gause]

Do you have the Magnet app installed?

[Eyyup290383728w3r]

No, I don't have it.

[Mike_Gondek · Accepted solution]

What OS version?

PREFS  RESET (quick)

Press and hold the 3 modifier keys as you start Illustrator. The new preferences files are created the next time you start Illustrator.

• Alt+Control+Shift (Windows)
• Option+Command+Shift (macOS) 

PREFS  RESET MAC (more thorough)

Quit Illustrator (100% must quit as your prefs reside in RAM after loaded)

Finder >> Shift Command G
rename these 3 folders to Adobe Illustrator XX to Adobe Illustrator XXold

• ~/Library/Preferences/Adobe Illustrator XX Settings/en_US/Adobe Illustrator Prefs
• ~/Library/Application Support/Adobe/Adobe Illustrator XX/
• <OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator XX Settings/en_US*/Adobe Illustrator Prefs
  

[Eyyup290383728w3r]

I think that just fixed it.  Thank you, I really appreciate it!