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Cursor problem

New Here ,
Mar 05, 2024 Mar 05, 2024

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Hello dear Illustrator users. I'm having a cursor problem in Illustrator, as you can see in the video it's changing in every pixel and strugles me when working. For example; I'm trying to select and manipulate an object with Free Transform but it's being a challenge for me.

 

This is MacOS, Illustrator 28.3 (I think I was having this problem with the previous version too.) and yes I have me graphic tablet plugged-in but it happens with or without it.

 

Thank you in advance!

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correct answers 1 Correct answer

Community Expert , Mar 06, 2024 Mar 06, 2024

What OS version?

 

PREFS  RESET (quick)

Press and hold the 3 modifier keys as you start Illustrator. The new preferences files are created the next time you start Illustrator.

  • Alt+Control+Shift (Windows)
  • Option+Command+Shift (macOS) 

 

PREFS  RESET MAC (more thorough)

Quit Illustrator (100% must quit as your prefs reside in RAM after loaded)

Finder >> Shift Command G
rename these 3 folders to Adobe Illustrator XX to Adobe Illustrator XXold

  • ~/Library/Preferences/Adobe Illustrator XX Settings/en
...

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Adobe
Community Expert ,
Mar 06, 2024 Mar 06, 2024

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Do you have the Magnet app installed?

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New Here ,
Mar 06, 2024 Mar 06, 2024

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No, I don't have it.

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Community Expert ,
Mar 06, 2024 Mar 06, 2024

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What OS version?

 

PREFS  RESET (quick)

Press and hold the 3 modifier keys as you start Illustrator. The new preferences files are created the next time you start Illustrator.

  • Alt+Control+Shift (Windows)
  • Option+Command+Shift (macOS) 

 

PREFS  RESET MAC (more thorough)

Quit Illustrator (100% must quit as your prefs reside in RAM after loaded)

Finder >> Shift Command G
rename these 3 folders to Adobe Illustrator XX to Adobe Illustrator XXold

  • ~/Library/Preferences/Adobe Illustrator XX Settings/en_US/Adobe Illustrator Prefs
  • ~/Library/Application Support/Adobe/Adobe Illustrator XX/
  • <OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator XX Settings/en_US*/Adobe Illustrator Prefs

 

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New Here ,
Mar 06, 2024 Mar 06, 2024

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I think that just fixed it.  Thank you, I really appreciate it!

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