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cursor tools issue

Explorer ,
Mar 15, 2019 Mar 15, 2019

I had issues with the cursor tool, not responding correctly, I reset perfs and now I just have just a hand cursor after restarting —help!

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correct answers 1 Correct answer

Explorer , Mar 16, 2019 Mar 16, 2019

Im on a mac so I restarted and zapped the pram just for sake of trying all corrective measures. Started only illustrator and opened a new files everything worked perfectly. Yey when open the last file I worked on the issues returned, the file was corrupted! I recall creating a new file yesterday and it had the cursor issue. So consider this issue closed. Thank you all for your help!

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Community Expert ,
Mar 15, 2019 Mar 15, 2019

Which version and which system is this?

What exactly did you do?

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Explorer ,
Mar 16, 2019 Mar 16, 2019

23.02, can't recall what I was doing!

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Community Expert ,
Mar 16, 2019 Mar 16, 2019

Which system?

Is there any special input device connected?

Is the spacebar stuck?

Can you close all other applications and then launch only Illustrator?

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Explorer ,
Mar 16, 2019 Mar 16, 2019
LATEST

Im on a mac so I restarted and zapped the pram just for sake of trying all corrective measures. Started only illustrator and opened a new files everything worked perfectly. Yey when open the last file I worked on the issues returned, the file was corrupted! I recall creating a new file yesterday and it had the cursor issue. So consider this issue closed. Thank you all for your help!

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Advocate ,
Mar 15, 2019 Mar 15, 2019

Have you tried hitting your space bar to make the hand cursor go away?

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Explorer ,
Mar 16, 2019 Mar 16, 2019

Yes, no change!

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