Cursor visibility Issue

Forum|Forum|2 years ago
March 19, 2024
2 replies
238 views

Facing this issue where I am not able to view my cursor over my artboard, but it is only visible if a tab is open like properties or layers. The content gets selected and is working on the artboard as desired, but it is not visible so it makes it very difficult to work on my projects.

Tools

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Doug A Roberts

Community Expert

This is an issue with Windows Insider Preview build 26080:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48142784-mouse-cursor-disappears-on-windows-11-insider-prev

You should use a general release version of Windows to avoid this issue until it is fixed.

Anubhav M

Community Manager

Hello @Aman31385200087k,

We understand that encountering technical issues can be frustrating. Would you mind checking if you have an Insider Build of Windows installed (adobe.ly/3IIAIT2)? If yes, kindly try the suggestions shared here (adobe.ly/49YdWSP) to perform a clean installation of Windows, as suggested by Doug, to see if it helps.
Alternatively, try updating to the latest Insider Preview (https://adobe.ly/3VsQicH) and share your observations

Looking forward to hearing from you.

Thanks,
Anubhav

S

Sumeet36155293vm8f

Participant

I am also having the same problem. Cursor is not visible when moved to artboard.

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