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MikeGatt
MikeGatt
Participant
August 23, 2015
Answered

Custom option for Image Trace is greyed out and not available

  • August 23, 2015
  • 1 reply
  • 36809 views

I have just downloaded the trial version of Illustrator CC and am trying to do an image trace of a photo however the custom option for Trace is greyed out and not available. Why is that and how can I make it available?

This topic has been closed for replies.
Correct answer Monika Gause

You can still save your own custom set of options and then access it in the menu if that's what you want.

1 reply

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
August 23, 2015

It becomes custom when you customise one of the options.

MikeGatt
MikeGattAuthor
Participant
August 23, 2015

Hi Ton,

Ok - I have now found how to customise the options. I was confused as in a previous version (CS5) I used to be able to access the custom settings from the menus itself.

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
September 29, 2017

I have this same problem right now with a 1 year old mac model and latest software. it's not working like it used to. It's just greyed out and when you click one of the other presets or anything else it just automatically starts tracing it without even a second to bringing up the options dialogue like it used to.


At the bottom of the Image Trace Panel uncheck "Preview"

The panel is in Windows > Image Trace.

Please read about the feature here:

How to edit artwork in Illustrator using Image Trace

There is a video linked on the page.

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