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Cutting text from shape is not working correctly

Participant ,
May 03, 2024 May 03, 2024

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Hello,

 

I am trying to cut the text in shape, but for some reason, some letters ARE cut out, but at the same time they are not entirely correct.

 

As you can see from the images below, letters c and r have some kind of leftover at the top, but if you are looking at the paths and anchor points, the letters are the correct shape.

2024-05-03 14-29-17.png2024-05-03 14-29-07.png

2024-05-03 14-35-23.png2024-05-03 14-35-08.png

 

This is what I do:

  1. I simply put a rectangle shape
  2. Type my wanted text
  3. Convert text to outline by ctrl+shift+o
  4. Select rectangle and text
  5. Click on pathfinder to minus the front

 

I have also tried to minus each letter manually with shape builder tool and strange thing happens. As you can see in the video below I have a word Three and when I minus the letter h, only then letter r is messed up.

 

Please help, because I have never had such problems with cutting text out

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Bug , Draw and design , How-to , Tools , Type

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correct answers 2 Correct answers

Community Expert , May 04, 2024 May 04, 2024

Thanks for the file. Unfortunately, I have not installed the font. Therefore I cannot reproduce the behaviour.

 

Do you need real paths? Or does the font only need to be optically punched out (remains as live text and is still editable)? In this case, a knock-out group or an opacity mask could be useful.

 

pixxxelschubser_0-1714824197114.png

 

pixxxelschubser_2-1714824322916.png

 

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Community Expert , May 04, 2024 May 04, 2024

You need to first apply opacity 0% to the text objects.

Then group them with the rectangle.

Then make that group a knockout group.

 

Knokout groups also can have issues with the graphic card. You might need to go into CPU preview.

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Adobe
Participant ,
May 03, 2024 May 03, 2024

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VIDEO IN BIGGER WINDOW 

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Community Expert ,
May 03, 2024 May 03, 2024

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Have you checked your outline view? Is it OK? 

 

Such problems usually only occur in the GPU preview. Please try to change it to CPU preview with [Ctrl]+[E]. What happens then?

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Participant ,
May 03, 2024 May 03, 2024

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Nothing changes, it's the same in GPU and CPU previews 

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Community Expert ,
May 03, 2024 May 03, 2024

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Can you share the file?

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Participant ,
May 04, 2024 May 04, 2024

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How can I share it? Because I am getting this error when I try to upload it here:

The attachment's example.ai content type (application/postscript) does not match its file extension and has been removed.

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Community Expert ,
May 04, 2024 May 04, 2024

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Please change the file extension to .PDF and then you can upload it.

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Community Expert ,
May 04, 2024 May 04, 2024

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Try PDF (with AI compatibility) or use a free hoster of your choice (e.g. Adobe Cloud or Dropbox or ...) and share the link here.

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Participant ,
May 04, 2024 May 04, 2024

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Here it is 

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Community Expert ,
May 04, 2024 May 04, 2024

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Thanks for the file. Unfortunately, I have not installed the font. Therefore I cannot reproduce the behaviour.

 

Do you need real paths? Or does the font only need to be optically punched out (remains as live text and is still editable)? In this case, a knock-out group or an opacity mask could be useful.

 

pixxxelschubser_0-1714824197114.png

 

pixxxelschubser_2-1714824322916.png

 

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Participant ,
May 04, 2024 May 04, 2024

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Am I doing something wrong? Because this does not seem to work for me

2024-05-04 16-03-38.png

 

If using knock-out group or an opacity mask does not affect the final print, it would be much easier, since I won't have to minus it with Pathfinder after each edit

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Community Expert ,
May 04, 2024 May 04, 2024

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You need to first apply opacity 0% to the text objects.

Then group them with the rectangle.

Then make that group a knockout group.

 

Knokout groups also can have issues with the graphic card. You might need to go into CPU preview.

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Participant ,
May 04, 2024 May 04, 2024

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That worked, thank you!

 

Now another question... Is it safe to send it to the print like this? Because I don't want to get a call from a client that he have printed 10k labels and this part got printed incorrectly.

 

A couple of years ago when I was just starting, I sent label with texts as text, not converted to outlines... And that printer that they used, for some reason ignored all text elements and labels without any text were printed out.

 

If I understand this correctly, this is working like a Clipping Mask and things clipped out in Clipping Mask are not printed out, so theoretically this should not have any problems with printing? But just want to be sure

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Community Expert ,
May 04, 2024 May 04, 2024

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Please speak to your print shop. (To be on the safe side, but this should normally not be a problem).

 

I am still interested in the original problem though. Can you please outline the fonts and re-upload the file for testing purposes?

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Participant ,
May 04, 2024 May 04, 2024

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@pixxxelschubser Here it is. Please share your testing results

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Community Expert ,
May 04, 2024 May 04, 2024

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Thanks for the second file.

 

Strange.
As I wrote at the beginning -> for me it is purely a view problem. Switching to CPU view solves the problem. And the path view is also ok.

 

GPU view

pixxxelschubser_0-1714856953043.png

 

CPU view

pixxxelschubser_1-1714857033699.png


Outline view

pixxxelschubser_2-1714857114515.png

 

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Participant ,
May 05, 2024 May 05, 2024

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@pixxxelschubser Then there's something wrong with my Illustrator, because my previews are not changing... Maybe you know what could be the problem?

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Community Expert ,
May 05, 2024 May 05, 2024

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Can you please try another way?

 

My last test with the Live Paint tool worked without any problems. In addition, the hallmarks of the letters ‘e’, ‘a’, ‘b’ and ‘o’ are also calculated correctly with the gold gradient.

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