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eugenes93553737
Participating Frequently
November 12, 2019
Answered

Dashed Line Issue

  • November 12, 2019
  • 3 replies
  • 6092 views

Hello, Community! After last Illustrator update i've faced an Issue with Line tool, particulary with Dashed Line option. 
If i Choose dashed line and draw it, i can specify dashed lines stroke Lenght and than i can specify Gap between strokes. 

The problem is that after you put specific number in dashed line gap and leave the field(like click outside or push Enter) Gap option drops to starting position. When trying to change it again, it appears inside the Input field, and instantly affects the way line looks if you change Gap setting. 

P.S. You can see it on the video below. I am not deleting anything from Gap input, it's just automatically clears it after i switch to any other tools or even next input in following dialog box. 

    Correct answer Danny51

    Hello!

    I have the same issue, whenever I enter a gap value and then click somewhere else the line goes back to being a straight non-dashed line with the values I just entered deleted.

    I've had this problem under Mojave with an older AI version on a Macbook and I have it now with the newest CC version on a new iMac with Catalina. With some updates the problem disappeared but the returned with another update. Reinstalling Illustrator didn't fix it.

    But I did find a workaround: If you enter the values not just in the first gap field but also in the other one, it should work.

    Hope I could help a little!

    3 replies

    Danny51
    Danny51Correct answer
    Inspiring
    December 21, 2020

    Hello!

    I have the same issue, whenever I enter a gap value and then click somewhere else the line goes back to being a straight non-dashed line with the values I just entered deleted.

    I've had this problem under Mojave with an older AI version on a Macbook and I have it now with the newest CC version on a new iMac with Catalina. With some updates the problem disappeared but the returned with another update. Reinstalling Illustrator didn't fix it.

    But I did find a workaround: If you enter the values not just in the first gap field but also in the other one, it should work.

    Hope I could help a little!

      K
      khangkhung
      Participant
      July 25, 2023

      Hello Danny! 

      Commenting to say that your workaround worked! Thank you!

        G
        Gauthier Basse
        Participant
        August 18, 2020

        Hi, Try to change the limit of the angle to a higher value. 

        Doug A Roberts
        Community Expert
        Doug A RobertsCommunity Expert
        Community Expert
        August 18, 2020

        Did you mean to post this in a different topic?

        sishamIAGD
        Community Expert
        sishamIAGDCommunity Expert
        Community Expert
        November 12, 2019

        Hi eugenes93553737,

        I have tried to replicate the issue and can't..? on version 24.0.

        I know its a pain but have you tried clearing your preferences or uninstalling and reinstalling?

        If you continue to have this issue please write a bug report here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs

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