dell active pen pn7522w

[karola_4616]

I am trying really hard to set up my dell active pen pn7522w to work. please help me figure out what I am doing wrong.

[Abhishek Rao]

Hi @karola_4616,

Thanks for reaching out! Could you please explain the issue in a bit more detail, so we can better assist you? Specifically:

1. Which Creative Cloud application are you trying to use the pen with (e.g., Illustrator, etc)?

2. What is the version of the application you're using?

3. What Windows operating system and version is installed on your device?

4. Is the pen not responding at all, or is it not working as expected (e.g., no pressure sensitivity, tilt not recognized)?

5. Have you installed the latest drivers or firmware updates for the Dell Active Pen PN7522W from Dell's official website?

Looking forward to your update!

Abhishek