die neue Illustrator Version einfach Katastrophe!

New Here ,
May 16, 2022 May 16, 2022

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hallo, ich habe gestern die neue AI Version installiert und seitdem habe nur Probleme! Erstens, AI spinnte wahnsinnig, alles wurde sehr langsam bearbeitet, danach gab es Probleme mit "es ist nicht genügeng Speicher vorhanden" und abgestürzt. Meine letzte Datei wird nur in einem komischen schwarz-weißen Modus geöffnet und dann stürzt AI wirder schnell ab. Habe schon Voreinstellungen zurückgesetzt, Speicher geändert (Voreinstellungen Zusatzmodule und virtueller Speicher). Auch mehrmals Mac neugestartet. HIIILFEEEEEEEEEE!

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Adobe Community Professional ,
May 17, 2022 May 17, 2022

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Have you tried uninstalling and reinstalling?

Uninstall or remove Adobe Creative Cloud apps

Reset your preferences..?

https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/setting-preferences.ug.html

 

Here is a good link to check out and run through... https://helpx.adobe.com/uk/illustrator/kb/fix-crash-on-launch-issues.html 

And if they don't work it may be worth rolling back to your previous version from the CC Desktop app.

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Adobe Employee ,
May 17, 2022 May 17, 2022

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Hello @alenab94325865,

 

Sorry to hear about this experience. I hope the steps shared by Sisham helped resolve the problem. If not, kindly try running Illustrator under the root user account and share your observations with us.

 

Looking forward to your response.

 

Thanks,

Anubhav

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