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Participant
August 7, 2024
Question

Disable recovery mode

  • August 7, 2024
  • 2 replies
  • 150 views

How to disable recovery mode on illustrator without opening the program. My illustrator doesn't launch due to ram issue trying to recovery files

This topic has been closed for replies.

2 replies

Monika Gause
Community Expert
Community Expert
August 7, 2024

You could try and reset the preferences when launching by holding down cmd+opt+Shift resp Ctrl+Alt+Shift

 

Or you could try and empty the recovery folders.

default location: https://www.vektorgarten.de/illustrator-settings.html#4 

kglad
Community Expert
Community Expert
August 7, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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