Discover panel and Quick actions

[Guest]

Hi everyone,
I am using illustratr v.27.0. There is only one feature in my "quick actions" panel, which is one of the new features. Where are the others? 🙂

For example; When I want to get the "neon" application from the Adobe web, it enters a loop like "downloading sample file". I would be glad if you help.

[michelew83603738]

Have you tried either restarting AI or your computer? If so, you may need to re-install AI.

[Guest]

yes i reinstalled ai 2-3 times but the result does not change

[Monika Gause]

Is anything selected on your artboard?

[Guest]

oluşmuş de olsa ortaya çıkmasa da aynı tepki :S

[Guest]

the same reaction whether it occurs or not :S

[Monika Gause]

Maybe you can log out of your account and then in again. Your internet connection is stable?

[Guest]

There is no problem with the internet, I think I have logged out and logged back in 10 times. It's very interesting, when I searched the internet, no one had this problem.

[Anshul_Saini]

Hi @Deleted User,

We are sorry for the trouble & delayed response. Would you mind updating to v27.0.1 and seeing if that helps? Also, you may download all the Quick Actions files from the following link for your convenience.

https://shared-assets.adobe.com/link/0ca5a944-7c8b-463f-5195-19e4a211d20f

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

Thanks,

Anshul Saini

[Guest]

Thank you Sir, I am currently performing an update.

I will try asap. Thank you again for your interest.

Good work.

[Guest]

Nothing 😞

[Guest]

NOTHING 😞

[Anshul_Saini]

Thanks for trying, @Deleted User. Would you mind updating the Ai to v27.1.1, released yesterday, and see if that helps? If that doesn't help, please head here (https://helpx.adobe.com/support.html) and select the chat button in the lower-right corner of the page. We can help troubleshoot faster that way.

Thanks,

Anshul Saini

[Guest]

Thank you Sir