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Bonnie241539314h01
Inspiring
May 25, 2025
Answered

Do you test the updates to Adobe Illustrator before you launch/recommend them? Won't work 4 me.

  • May 25, 2025
  • 2 replies
  • 391 views

Help! It seems like whenever I agree to an update the function, Adobe Illustrator gets all scrambled. I updated it today and now I cannot use the Curvature Point tool. When I open AI that tool should be renamed, "Straight or Jagged Line Tool". The line does not even end up on the region I was navigating around with the Curvature tool. The line appears a quarter inch off of the area I am trying to reproduce. I am so fed up with this process. I am trying to finish a major project, and I can't do anything with it because each time I try to update the system functions worse that it did before. What should I do? I need to get this work done. I may not update the system again because I have only seen it work properly after one update. I am very dissappointed. 

 

I read online that I can restore it to a previous version. I tried to do so, but the restoration did not work either. Please tell me how to fix this.

 

Bonnie241539314h01

Correct answer Bonnie241539314h01

Monika G.,

Thank you so much for the assistance! Snap to Grid was on, yet I have not used that before. What caused it to be selected? 

 

I am happy to report that the issue is now solved and I will note this detail of how to correct it should this happen again. You made my day!

 

Respectfully,

Bonnie B. (Bonnie241539314h01)

2 replies

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
May 25, 2025

Is Snap to pixel or snap to grid turned on?

B
Bonnie241539314h01AuthorCorrect answer
Inspiring
May 25, 2025

Monika G.,

Thank you so much for the assistance! Snap to Grid was on, yet I have not used that before. What caused it to be selected? 

 

I am happy to report that the issue is now solved and I will note this detail of how to correct it should this happen again. You made my day!

 

Respectfully,

Bonnie B. (Bonnie241539314h01)

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
May 25, 2025

I'm glad you could solve it.

 

Snap to grid is a document based setting, so the document might have brought it along. But also since it has a shortcut assigned, you might have triggered it with an unfortunate keypress by accident. 

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 25, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Bonnie241539314h01Author
Inspiring
May 25, 2025

To: kglad,

 

I agree that the adobe website and forums are not easy to follow. I was unable to figure out the proper site to post my question/issue. Thank you for moving it to the proper location. 

 

Respectfully,

Bonnie241539314h01

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