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Participating Frequently
May 16, 2024 8:44 AM UTC
Question

Document contains incompatible objects

My illustrator won't open a cloud file and I can't download it. The message comes up saying this cloud document contains objects that are not compatible with the current illustrator version. 
Does anyone know how to access this type of document ?? Really need help it's got important uni work on..

Please save my life

Cloud file link: https://assets.adobe.com/id/urn:aaid:sc:AP:d460f80a-956e-49f4-a476-136ecd8d7dad?view=difile

 

 

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9 replies

Monika Gause
Community Expert
Community Expert
May 16, 2024 9:56 AM UTC

I can't even see the file.

 

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Participating Frequently
May 17, 2024 4:28 AM UTC

Yes, because this file is something wrong.

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Monika Gause
Community Expert
Community Expert
May 17, 2024 8:53 AM UTC

If you want this file investigated, you would need to make it available for download.

 

Maybe @Anubhav M could take a look at it?

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Participating Frequently
May 16, 2024 8:46 AM UTC

i used mac os / illustrator ver.28.5

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