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Inspiring
January 4, 2025
Question

document work area appears blurry

  • January 4, 2025
  • 1 reply
  • 749 views

If you drag to work with the preview enlarged, the work area preview will look blurry.
The more you zoom in, the more severe the symptoms are.
There wasn't until the last version of 2023, but it came up at some point.
Due to the nature of the work, there are many cases where the work is small, so it is enlarged and modified.

It's quite disruptive to the workflow. Please fix it quickly Adobe...

 

Below are the things I've done before.
Attached is the video as well.

 

<Things I've tried>
- Upgrade computer RAM, cpu, graphics card
- Check on 3 computers
- Initialization
- Initialize configuration settings
- rename and reset folders in %appdata%
- Check after installing an earlier version of illustration
- Check after installing the latest illustration version
- Upgrade/downgrade graphics card drivers to the latest
- Turn off gpu acceleration (not a fundamental solution)
- Check Windows Update(?)
- Update/Remove and reinstall the Wacom driver
- Check by file capacity (at least one letter appears in the blank document. No matter file size.)
- Pixel Preview settings has always been unchecked
- The file path is local, not server.

 

People who have experienced the same symptoms,

why don't you form a league with me? ¯\_(ツ)_/¯ 

 

**Don't say turn off gpu perfomence** ☹☹☹
I upgraded my graphics card to the latest to take advantage of gpu. 

 

 

---------

Sentences with a translator, not as smooth as locals.
I ask for your understanding if you felt bad.

1 reply

Monika Gause
Community Expert
Community Expert
January 4, 2025

Please post information about your hardware and system.

dasom_LeeAuthor
Inspiring
January 4, 2025

ok

 

windows10 latest version

cpu: intel core i7-12700F

mainboard: mag b760m

memory: 32gb

gpu: geforce rtx 3060

ssd or hdd

 

It's been a while since I changed my computer,

and even with the same specifications or lower specifications,

it's a problem that didn't happen before.

dasom_LeeAuthor
Inspiring
January 8, 2025

Hello @dasom_Lee,

Thanks for sharing the details. Would you mind trying the suggestions shared in this tutorial video (https://adobe.ly/4fLi9vl) to see if they help?

Looking forward to hearing from you.

 

Anubhav


I tried the way you told me, but all failed. It very very bothers me from the standpoint of mainly dealing with small images and graphics.