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V
Victoria27442453igf3
Participant
January 20, 2023
Answered

Downloading .ai Cloud Documents to computer

  • January 20, 2023
  • 1 reply
  • 5148 views

Hi, I have thousands of .ai photos (in folders) stored on Creative Cloud in "Your Files"-->"Cloud Documents". All I want to do is have those photos downloaded to my desktop computer without having to open each one and doing File-->Save As. I know that this is possible through the "Synced files" tab option, but I cannot figure out how to move the folders/pictures from "Cloud Documents" to "Synced files". 

This topic has been closed for replies.
Correct answer Doug A Roberts

This is what I see in the right-click menu in the CC app:

 

1 reply

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
January 21, 2023

Did you try to Shift select them in the CC app and use: Ctrl Click > Download?

V
Victoria27442453igf3Author
Participant
January 23, 2023

Yes, but when I Control Click the only options are Duplicate, Move, and Delete. When I click Move, the only options are to select a folder that are in my Creative Cloud app. There's no option to download. Why won't CC let me download my own work? This is driving me crazy.

    Doug A Roberts
    Community Expert
    Doug A RobertsCommunity ExpertCorrect answer
    Community Expert
    January 23, 2023

    This is what I see in the right-click menu in the CC app:

     

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