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Graham25220703q5u1
Known Participant
November 9, 2022
Answered

Downloading font family members but each new one makes the previous unusable.

  • November 9, 2022
  • 2 replies
  • 1230 views

Hi all, 

I'm trying to replace missing font in an Illustrator document, when I download a missing font for the specific family i.e. Gotham Ultra, once I add it to my font book it makes Gotham Bold unusable. And vice versa. I'll post a picture of the font book below, but another example is with the Metropolis font family, loading the "Regular" font style makes the "Bold" version unusable. I'm given the prompt to KEEP BOTH, SKIP, or REPLACE. Replacing it removes all of the other font styles from that family, keeping both makes others unusable, and skipping does nothing.

 

Any help would be greatly appreciated.  Please/Thank you in advance! 

This topic has been closed for replies.
Correct answer Met1

Plausible deniability from MS.

I think Metropolis is a free font, so the Font ID for that maybe the issue, and you're not going to get a different version of a free font, so, I think the solution is to find a different OTF version of Gotham - probably best to buy direct from Hoefler...

 

2 replies

G
Graham25220703q5u1Author
Known Participant
November 9, 2022

https://answers.microsoft.com/en-us/msoffice/forum/all/compatibility-issue-with-a-font-gotham/513e0d0f-e22f-4bf4-bbb8-79ecf494f205

 

This is the issue i'm having, but via Adobe Illustrator (I was struggling to fully explain my issue) Hope this helps

Met1
Met1Correct answer
Legend
November 9, 2022

Plausible deniability from MS.

I think Metropolis is a free font, so the Font ID for that maybe the issue, and you're not going to get a different version of a free font, so, I think the solution is to find a different OTF version of Gotham - probably best to buy direct from Hoefler...

 

G
Graham25220703q5u1Author
Known Participant
November 10, 2022

My thoughts exactly, I ended up just swapping out for a different font. After the fact I found that I was sent a file from 2020 that nobody knew anything about so probably for the best to update. Thank you for the tips/help! 

Met1
Met1
Legend
November 9, 2022

They probably have conflicting IDs.

See if anything here helps:- http://www.jklstudios.com/misc/osxfonts.html

G
Graham25220703q5u1Author
Known Participant
November 9, 2022

Interesting...but nothing they had to offer helped with my fonts. Thanks tho! 

Met1
Met1
Legend
November 9, 2022

Not a great deal of help if you have a lot of text or mutliple fonts in the same para, but load one set, type your text, convert to outlines, load your second font.

Of course it's quite possible these two are not excluding each other but each has a conflict with another font - I don't use font book so I don't know if this is possible but back in the day with Suitcase you could create font sets and turn them on and off on the fly. Create one for your two fonts, turn everything else off. Of course if it's a system font conflict or it is indeed those two conflicting with each other you're still up the same creek...

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