Skip to main content
Dead Taco
Known Participant
September 25, 2024
Answered

Drop shadows and multi-layered appearances rendering backwards on JPEG export.

  • September 25, 2024
  • 2 replies
  • 408 views

I've been having this weird issue over the past couple of weeks where elements with drop shadows export with the drop shadow on top of the element or coming out extra dark.  It only happens when exporting to JPEG.  If I export to PNG, it corrects the issue. 

 

Also, if I have two symbols stacked on top of eachother, and the bottom symbol has an effect applied to its appearance, it renders on top of the other symbol regardless of draw order.  Take a look at the shadows behind the "267" highway symbol below.  The shadow is a symbol and it's rendering it on top when exporting to JPEG. 


The top image is how it's supposed to look.  The bottom is how it's exporting.



This is Illustrator, 28.7.1.

 

Windows 10 PC

NVidia 3080 TI

64gb RAM

 

EDIT:  Just reinstalled the latest NVidia drivers, but the problem remains.

This topic has been closed for replies.

2 replies

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
September 25, 2024
Dead Taco
Dead TacoAuthor
Known Participant
September 25, 2024

Aha!  Thanks for finding the link between my issue and theirs.  I broke the links to the dynamic symbols, and sure enough, that fixed the issue.  That's a bit of a bummer since I use stacked symbols all the time, but at least I know what to watch out for.

Ton Frederiks
Community Expert
Community Expert
September 25, 2024

You do not need to break the link, just go to the Symbols menu and change the symbol from dynamic to static in the Symbol Options.

Ton Frederiks
Community Expert
Community Expert
September 25, 2024

Can you test what happens if you change the shadow symbol into a Static Symbol?

There are problems with Dynamic Symbols rendered on top when exported as jpeg.