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Hannah24105
Known Participant
December 13, 2023
Question

Dropshadows appear lighter after updating to 28.1

  • December 13, 2023
  • 5 replies
  • 863 views

I just updated to 28.1. I re-opened the file I was working in right before, and now all the dropshadows I had in the file are lighter (some almost invisible). Did the settings change or something? The dropshadow values are all the same as they were. This is happening in all files.

    This topic has been closed for replies.

    5 replies

    brendanc54961228
    brendanc54961228
    Participant
    January 9, 2024

    I'm also gettingthis issue. If I make a PDF from illustrator the PDF will display dropshadows (and objects with opacity adjustments) as far darker in Acrobat than in illustrator.

    Doug A Roberts
    Community Expert
    Doug A RobertsCommunity Expert
    Community Expert
    December 15, 2023

    There was an existing uservoice report from a Japanese user. I have added an English version:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/47566373-drop-shadows-appear-lighter-in-v28-1

      Doug A Roberts
      Community Expert
      Doug A RobertsCommunity Expert
      Community Expert
      December 15, 2023

      I've been testing this today and found a definite difference. This is side-by-side on the same monitor:

       

       

      Colour settings/profiles identical (as it's the same file):

      I've asked the question in prerelease, will see if they respond.

        H
        Hannah24105Author
        Known Participant
        December 13, 2023

        I rolled back a version, and it is displaying correctly, so I think it does have something to do with 28.1.

        Ton Frederiks
        Community Expert
        Ton FrederiksCommunity Expert
        Community Expert
        December 14, 2023

        You can have multiple versions installed. Do they still look different if you open them in both the old and the new version and compare them side by side?

        H
        Hannah24105Author
        Known Participant
        December 14, 2023

        I did not install them at the same time, but I checked the color settings in both versions separately and verified that they are the same. I have also compared screenshots from both versions and I know the dropshadows are very different. In the newest version I can barely see them.

        Ton Frederiks
        Community Expert
        Ton FrederiksCommunity Expert
        Community Expert
        December 13, 2023

        How is your color management setup?

        H
        Hannah24105Author
        Known Participant
        December 13, 2023

        I'm not sure if I'm understanding your question correctly. Could you clarify?

        EDIT: I understand now, this is referring to "Color Settings".

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