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Dual monitors in Sonoma 14.1.1

Community Beginner ,
Apr 14, 2024 Apr 14, 2024

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I'm using dual monitors on Sonoma 14.1.1 and there is an insane lag on illustrator. I can barely click anything or move the screen. I don't have magnet installed and have the latest version. Please help!

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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@Lil_C 

 

I've branched your post from an old, solved thread in the Photoshop forum and moved it to the Illustrator forum for you.

 

Jane

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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thank you so much, how can I find the answers to my thread now?

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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@Lil_C 

Your reply came into the correct thread. Here's the direct link:

https://community.adobe.com/t5/illustrator-discussions/dual-monitors-in-sonoma-14-1-1/m-p/14555316

 

Jane

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Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

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Hello @lil_c,

We understand that encountering technical issues can be frustrating. I hope the suggestions shared by our community experts helped resolve the problem. If not, would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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Does checking "Deactivate Native Canvas" (Photoshop > Preferences > Technology Previews)

and restarting Photoshop have any bearing on the issue?

 

And sometimes this helps:

Go to Preferences > Performance..., uncheck "Multithreaded Compositing", and restart Photoshop.

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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Do you have any other Window manager installed? There are many. Or do you have ProofPoint?

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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Update to 14.4 

Does it hapepn after you restart your computer and have nothing else but Illustrator running?


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