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Legend
September 26, 2024
Question

Duplication of artboard numbers - Illustrator 28.7.1

  • September 26, 2024
  • 3 replies
  • 3029 views
It's Sept 25, 2024, and Adobe Illustrator 28.7.1. still has the duplicate-artboard-numbering bug. Good news: The solution I've found that still works since AI 26 of yore is to quite AI, restart machine, open the AI file of issue, and voila - the artboard numbers are in the correct sequence. Bad news: You still have to deal with it.

3 replies

Participant
March 26, 2025

Had this happen today for the first time (that I've noticed.)  AI 28.7.1, M3 Max, Sequioia 15.3.2

Anubhav M
Community Manager
Community Manager
March 28, 2025

Hello everyone,

Our team has tried fixing this in the latest release of Illustrator 29.4. Would you mind updating to the latest version (https://adobe.ly/3ReKRuZ) to see if it helps resolve the problem?

Looking forward to hearing from you.
Anubhav

Abhishek Rao
Community Manager
Community Manager
June 12, 2025

Still not fixed.  Illustrator 29.5.1

 


Hi @karloverhere,

 

Thanks for the update, and I'm really sorry to hear the issue is still persisting for you in Illustrator 29.5.1. 

Just to better understand the situation, could you please confirm your operating system version? Also, is this behavior limited to just this particular file, or have you noticed it happening across other projects as well?

If it's something you're able to reproduce consistently, it would be super helpful if you could share a quick screen recording of the full workflow that leads to the artboard number duplication. That will really help us get a clearer picture and pass it along to the product team for deeper investigation.

 

Looking forward to your response.

Abhishek

Participant
March 17, 2025

Its March 17th 2025. - Still Happening!!! 😕😕 We need it fixed please Adobe!

Doug A Roberts
Community Expert
Community Expert
September 26, 2024

Can you reliably reproduce the bug in a new file?

Anubhav M
Community Manager
Community Manager
September 26, 2024

Hello @SundayGladiator,

I am sorry to hear about your experience. Would you mind sharing more details about your exact workflow, the OS version, and the steps taken when encountering this problem, along with a screen recording (if possible), so I can try to replicate this on my end?

Looking forward to hearing from you.

 

Thanks,

Anubhav

Legend
September 26, 2024

If it happens again I'm happy to post screenshots. Again these are giant AI files with 200+ artboards where the duplication in artboard numbering occurs. There's plenty of copy/paste artboards going on with the file.

There are plenty of posts and screenshots of this same issue you can find yourself within past posts in the community. There is a litany of history with the issue.