Skip to main content
P
Phando
Participant
January 12, 2021
Answered

DXF Import Scale not working

  • January 12, 2021
  • 9 replies
  • 3898 views

Importing DXFs seems to have broken (or user error). The document would be attached, but DXF is not a supported upload type.  Every time I try to open my test file, it shows up as 10px. It should be 10 inches. Original Size and Scaled by seem to have no effect on the image. Please let me know where I am going wrong. The file is a simple circle with a 1" diameter that has been exported from Fusion360 with the document set at imperial measurements (inches).

 

Any help would be much appreciated as my workflow has not changed and now all imports are tiny.

    Correct answer Ashutosh_Mishra

    Hi All,

     

    Sorry to hear about your experience. Many users have reported this issue. Product team is working to fix this in upcoming release.

    I'd request you to upvote & add your comments on this Adobe Illustrator UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42476125-illustrator-25-1-dxf-files-not-coming-in-to-scal) to stay tuned for updates about this issue.

    We appreciate your patience.

     

    Regards,

    Ashutosh

    9 replies

    A
    all in®
    Participant
    March 22, 2023

    Hi,

    Same situation for me now in 2023, I can't open DXF file in illustratror. When I convert dxf to pdf or ai, the pieces don't open in the right scales in illustrator, it's really killing my work flow.

    Thank you for anybody that can share any help!

    A
    all in®
    Participant
    March 22, 2023

    ps: Im on 27.3.1

    J
    jane.park21
    Participant
    January 28, 2021

    I am having the same issue!!!  Never had an issue before

    I
    Ida-Judith5E2C
    Participant
    January 28, 2021

    Dear Adobe Team,

    since updating to Version 25.1 (latest update in Creative Cloud) it´s not possible to open a DXF file generated in a 2D Pattern Program (Assyst). It shows following Error Message: "unkown Error 2067".  As the function is very important for us, please find a solution soon.

    Regards Ida Seeliger

     

    Ashutosh_Mishra
    Ashutosh_MishraCorrect answer
    Inspiring
    January 28, 2021

    Hi All,

     

    Sorry to hear about your experience. Many users have reported this issue. Product team is working to fix this in upcoming release.

    I'd request you to upvote & add your comments on this Adobe Illustrator UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42476125-illustrator-25-1-dxf-files-not-coming-in-to-scal) to stay tuned for updates about this issue.

    We appreciate your patience.

     

    Regards,

    Ashutosh

      M
      marcd92863053
      Participant
      January 19, 2021

      OK folks. The issue is with the *latest* version of Illustrator only - version 25.1. You can uninstall it and go back to the prior version 25.0.1 and the functionality will be restored. To do that, just do the following:

      1. Open Creative Cloud

      2. Click on the three dots (...) to the right of Illustrator and select "Uninstall"

      3. When it's done uninstalling, click on the three dots again and select "Other Versions" and choose 25.0.1 and install it

      4. To make sure Creative Cloud doesn't automatically reinstall 25.1 again, click on your user Icon in the upper right corner and select "Preferences" and then click on Apps on the left and then turn off Auto-Update

       

      Hope that helps!

      dukes82
      dukes82
      Participant
      January 19, 2021

      Just reporting that I have the same issue, regardless of unit scale, DXF files import identically and incorrectly.

        M
        marcd92863053
        Participant
        January 16, 2021

        Having the same issue! DXF files from months ago that I have had no problem opening and scaling are now not scaling. This is a new issue with Illustrator 2021

        M
        marcd92863053
        Participant
        January 17, 2021

        FWIW, I tested this on both Mac and Windows machines and got the same behavior. This is a really unfortunate bug - this is literally the only reason we own Illustrator - the ability to import an acurately dimensioned DXF file from Fusion360 and print it tiled across multiple pages.

        J
        Jerad0D4E
        Participant
        January 13, 2021

        I export DXF files from Gerber pattern making and have never had a problem importing them into illustrator until today.

        This new update must have a "bug" because I am having scale issues as well. As mentioned by Phando above, the scale is incorrect. I too have not changed anything in the peramiters or my work process and I am experancing this tiny effect.

          R
          radpatterns
          Participant
          January 19, 2021

          This is also what I use it for and started having the same issue today. I was convinced I was doing something wrong in gerber since it can be so finicky and then finally decided to try opening a DXF that worked fine last week and no dice, it opened up super tiny. 

            P
            PhandoAuthor
            Participant
            January 12, 2021

            It should say ...with a 10" diameter that... above.

            I tried two exporting plugins in Fusion so I think the problem is with the Illustrator Import. 

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices