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ErikRieselbach
Participant
May 23, 2022
Question

DxfDwgFileFormat.aip can't load since 25.4.6 update

  • May 23, 2022
  • 2 replies
  • 337 views

Running Mojave 10.14.6 on an old iMac. After the update to 25.4.6, on startup I get an error message: "Error loading plugins. DxfDwgFileFormat.aip". The named file is there, in the proper place (Contents -> Required -> Plug-ins -> Illustrator Formats), but it won't load.

 

Deleting Preferences doesn't help. Uninstalling completely and then reinstalling doesn't help. Uninstalling and installing the previous version (25.4.5) makes the problem go away. 

 

Any thoughts?

This topic has been closed for replies.

2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
June 13, 2022

Hi @ErikRieselbach,

 

We are sorry for the trouble. I would like to inform you that we updated RealDWG from the 2022 version to RealDWG 2023 to fix an issue. RealDWG 2023 is only supported for macOS 10.15 or later, so now you have the following options to resolve the issue:

1. Upgrade to macOS 10.15 or newer.

2. Upgrade Illustrator to recent version 26.3.1

3. Install an older version, i.e., v25.4.5.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

T
timpani 26
Participant
May 24, 2022

I had the same issue today. It seems to be an issue of the package 25.4.6. Unfortunately Adobe is not aware of that and could not confirm the issue after reporting since 'We don't have Macs here'.

 

https://community.adobe.com/t5/illustrator-discussions/dxf-error-at-startup-illustrator-version-25-4-6-macos/td-p/12962558

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