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El Capitan Beta 2 and Illustrator CC 2015

Explorer ,
Jun 24, 2015 Jun 24, 2015

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Illustrator 2015 ran like a rocket on El Capitan Beta 1. I just installed Beta 2 last night and Illustrator fails to launch with "Missing Required Plugins".

It's not a huge deal as I run Illustrator 2015 on a Yosemite Mac as well, but I was enjoying the fast performance on El Capitan. Anyone have the same issue/fix?

I've done all the usual, uninstall/install etc.

Screen Shot 2015-06-24 at 10.22.45 AM.png

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correct answers 1 Correct answer

Community Beginner , Jul 08, 2015 Jul 08, 2015

Yeah,

EL Capitan DP3 solves the issue!

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New Here ,
Jul 01, 2015 Jul 01, 2015

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Unfortunately that isn't the case with me as I upgraded to beta 2 post installing CC 2015 and I still get this warning

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New Here ,
Jun 30, 2015 Jun 30, 2015

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I'm having the same issue!  Ran perfectly with Beta 1, however since installing Beta 2, I get the window below:  Please if anyone has a fix, help me out!Screenshot 2015-06-30 19.34.50.png

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Explorer ,
Jun 30, 2015 Jun 30, 2015

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For now I re-downloaded Illustrator 2014 from Adobe's site (under Previous Versions).

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New Here ,
Jul 01, 2015 Jul 01, 2015

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Ok, I'll try that!!!  Thanks so much!

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New Here ,
Jul 02, 2015 Jul 02, 2015

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It'a a bug on Illustrator. It has one slash ("/") more than it should when looking for these files (problem on the prepareBundlePkgInfoValue or GetDirectoryURLs function):

Screen Shot 2015-07-02 at 13.51.51.png

I will try to find a workaround, and if I find something, I will post it here.

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Adobe Employee ,
Jul 02, 2015 Jul 02, 2015

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Hi,

We aware of launch issues starting El Capitan Beta 2

We are investigating the issue and we will look forward to fix it.

-- Ashutosh

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Community Beginner ,
Jul 02, 2015 Jul 02, 2015

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Is there a way to download Illustrator CC 2014 for Mac until you fix this problem? It does not show in my "Previous Versions" section in the Creative Cloud app and I need to get back up and running with Illustrator.

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Explorer ,
Jul 02, 2015 Jul 02, 2015

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Have another look. I downloaded 2014 from the Creative Cloud app and as of a moment ago it's still there and available.

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Community Beginner ,
Jul 02, 2015 Jul 02, 2015

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Screen Shot 2015-07-02 at 2.36.55 PM.png

Not in mine.

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Community Beginner ,
Jul 02, 2015 Jul 02, 2015

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Wayne, I think it was in your CC app because it was never uninstalled.

If anyone knows how I can get the previous version, please let me know.

Thanks in advance!

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Community Beginner ,
Jul 02, 2015 Jul 02, 2015

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Just an FYI, all other CC apps are working on my system, it is just Illustrator that has the issue.

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Engaged ,
Jul 07, 2015 Jul 07, 2015

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I thought so, too, but I eventually found it here:

Screen Shot 2015-07-07 at 6.54.20 PM.png

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Community Beginner ,
Jul 07, 2015 Jul 07, 2015

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Handicap, thank you!

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Community Beginner ,
Jul 07, 2015 Jul 07, 2015

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oops!!! ...Handyman...

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Guest
Jul 04, 2015 Jul 04, 2015

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I've just downloaded the trial of Illustrator CC2015 and am also having this issue with the current 10.11 beta. I'd love for this to be fixed before my trial runs out before having been able to use the app!

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New Here ,
Jul 04, 2015 Jul 04, 2015

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There will be an update on El Capitan (beta 3) on monday, which might fix it. Cross fingers and retry on monday.

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New Here ,
Jul 07, 2015 Jul 07, 2015

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There is no update El Capitan(beta 3) yet...

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New Here ,
Jul 07, 2015 Jul 07, 2015

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There should be one today (as it didn't happen yesterday). Right now it's 7AM in San Francisco, so maybe in the next few hours.

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Community Beginner ,
Jul 07, 2015 Jul 07, 2015

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I am having the same issue.  Waiting on beta 3, as of 8:42pm PST no update from Apple on a new beta.  Using Illustrator 2014 for now. 

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Explorer ,
Jul 07, 2015 Jul 07, 2015

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It will be Adobe, not Apple, that does the update to Illustrator.

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Guest
Jul 08, 2015 Jul 08, 2015

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It was in the updates this morning (Wednesday), but unfortunately this new update still crashed upon launch. I then uninstalled Illustrator and installed again, but still get the same crash with the message about missing plugins.

Dang! Illustrator 2014 for a bit longer, I guess...

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Community Beginner ,
Jul 08, 2015 Jul 08, 2015

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Yeah,

EL Capitan DP3 solves the issue!

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Explorer ,
Jul 08, 2015 Jul 08, 2015

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Well! I'll be a Bluenosed Gopher! It did take an El Capitan update. I was wrong.

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Community Beginner ,
Jul 09, 2015 Jul 09, 2015

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Yup, all good on this end as well...back up and running with Illustrator CC 2015!

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Community Beginner ,
Jul 09, 2015 Jul 09, 2015

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Yup back up and running.  The first time I got the crash error but tried a second time and it opened right up.  WHEW!

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